BM
Blue Marlin Hotel
Unclaimed Business
BM
Blue Marlin Hotel
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Tshepioso M
1 reviews | Active since Jan 2020
29 Dec 2024, 19:28
Pool water
Hi Blue Marlin Hotel, I was a guest at your hotel, we arrived at the hotel on the 23rd and I was in room 9. I was happy with everything till my husband and son got sick on Christmas day first it was my son 9 years old in morning, woke up with a sore tummy, vomting and had diarrhoea (he has been swimming since we arrived) and could not eat anything ,after breakfast my husband decided to go swim 12:30 we all went for Christmas lunch that they prepared for the guests immediately after he was done eating he did not feel ok and went back to the room to take a nap while we were still sitting outside my husband was trying so hard to survive as he was vomting, nausea and diarrhoea ( bad stomach cramps) later when we got to the room we find him sleeping and he told us what his been though and we all thought it was the hotel food but than on the 26th we all left for Ushaka marine we did not eat from the hotel (no one was sick).Friday the 27th I told my daugther let swim we cant come here and not swim as we leaving tomorrow, the whole day we swam but did not eat any food from the Hotel, guess what? me and my daugther did not sleep that night same symptoms as my husband I felt like was was gone die, we woke up very early that morning by 7:30 we were all done leaving the hotel I didn't say anything to the reception ladies as I was not feeling good ( I am sure that we are not the only people who got sick from the pool water). PLEASE MAKE SURE YOU CHECK THE CHEMICALS USED TO CLEAN THE POOL BECAUSE ONE DAY SOMEONE IS GONE DIE FROM THE POOL WATER.( just worried about some other guest who was pregnant and was swimming with us😥I feel so sorry for her if she got those stomach cramps😓) Yes we all went to the DR Sunday morning and he confirmed that its the pool water and not food poison
Helpful (0)
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Tshepioso M
1 reviews | Active since Jan 2020
29 Dec 2024, 19:28
Pool water
Hi Blue Marlin Hotel, I was a guest at your hotel, we arrived at the hotel on the 23rd and I was in room 9. I was happy with everything till my husband and son got sick on Christmas day first it was my son 9 years old in morning, woke up with a sore tummy, vomting and had diarrhoea (he has been swimming since we arrived) and could not eat anything ,after breakfast my husband decided to go swim 12:30 we all went for Christmas lunch that they prepared for the guests immediately after he was done eating he did not feel ok and went back to the room to take a nap while we were still sitting outside my husband was trying so hard to survive as he was vomting, nausea and diarrhoea ( bad stomach cramps) later when we got to the room we find him sleeping and he told us what his been though and we all thought it was the hotel food but than on the 26th we all left for Ushaka marine we did not eat from the hotel (no one was sick).Friday the 27th I told my daugther let swim we cant come here and not swim as we leaving tomorrow, the whole day we swam but did not eat any food from the Hotel, guess what? me and my daugther did not sleep that night same symptoms as my husband I felt like was was gone die, we woke up very early that morning by 7:30 we were all done leaving the hotel I didn't say anything to the reception ladies as I was not feeling good ( I am sure that we are not the only people who got sick from the pool water). PLEASE MAKE SURE YOU CHECK THE CHEMICALS USED TO CLEAN THE POOL BECAUSE ONE DAY SOMEONE IS GONE DIE FROM THE POOL WATER.( just worried about some other guest who was pregnant and was swimming with us😥I feel so sorry for her if she got those stomach cramps😓) Yes we all went to the DR Sunday morning and he confirmed that its the pool water and not food poison
0
Replies (0)M&G
Magalen & Gresham
1 reviews | Active since Jan 2020
25 Sept 2024, 12:15
5 Stars to you guys! Cheers :-)
I arrived at the hotel to a warm welcome from the wonderful team, who took care of my luggage and provided all the information I needed. This all-inclusive hotel offers fantastic options, including the choice to add breakfast, lunch, and dinner, or to enjoy a pay-as-you-go plan, which is quite budget-friendly. The views overlooking the beach are stunning, and the private entrance makes it easy to access the s**** whenever you want. During my stay, I enjoyed the jacuzzi, sauna, and steam room—all included with my booking, which felt like a 5-star experience! I was delighted to find complimentary drinks and unlimited food available, creating a vibrant atmosphere where even the staff felt welcomed and appreciated. The entire place exudes a relaxed vibe, making it a perfect getaway. The pool is beautiful, complete with slides for the kids, and there are plenty of activities for everyone. I can’t wait to return soon!
Helpful (0)
|Replies (0)M&G
Magalen & Gresham
1 reviews | Active since Jan 2020
25 Sept 2024, 12:15
5 Stars to you guys! Cheers :-)
I arrived at the hotel to a warm welcome from the wonderful team, who took care of my luggage and provided all the information I needed. This all-inclusive hotel offers fantastic options, including the choice to add breakfast, lunch, and dinner, or to enjoy a pay-as-you-go plan, which is quite budget-friendly. The views overlooking the beach are stunning, and the private entrance makes it easy to access the s**** whenever you want. During my stay, I enjoyed the jacuzzi, sauna, and steam room—all included with my booking, which felt like a 5-star experience! I was delighted to find complimentary drinks and unlimited food available, creating a vibrant atmosphere where even the staff felt welcomed and appreciated. The entire place exudes a relaxed vibe, making it a perfect getaway. The pool is beautiful, complete with slides for the kids, and there are plenty of activities for everyone. I can’t wait to return soon!
0
Replies (0)LH
Lungako H
1 reviews | Active since Jan 2020
10 Aug 2024, 15:46
Michelle Pillay - Excellent Service
Michelle Pillay... I am beyond impressed with Her excellent service. I am staying at room 8 and my brother is at room 30. Michelle is kind, well organized, pays attention and extremely proactive. She is professional 👏 Well done, Michelle. Tomorrow, We will be checking out but how we wish we could stay longer. Thank you for having such well trained stuff.
Helpful (0)
|Replies (0)LH
Lungako H
1 reviews | Active since Jan 2020
10 Aug 2024, 15:46
Michelle Pillay - Excellent Service
Michelle Pillay... I am beyond impressed with Her excellent service. I am staying at room 8 and my brother is at room 30. Michelle is kind, well organized, pays attention and extremely proactive. She is professional 👏 Well done, Michelle. Tomorrow, We will be checking out but how we wish we could stay longer. Thank you for having such well trained stuff.
0
Replies (0)NP
Nourisha P
1 reviews | Active since Jan 2020
21 Dec 2023, 17:37
Disgusting December Price Spikes
Blue Marlin Hotel and Restaurant in Scottburgh is Pathetic to the people. December does not mean Rob people. We go there once a week for pizza and the guys get beer. This has been done by us for a very long time. Today the 21/12/2023 we walked into blue marlin they ask us to buy R150 vouchers per person which is pathetic because one person isn't going to spend R150 we usually get a bill for R300 for 4 of us. We get there and ask what it's about, they do not explain it properly and we asked for a manager, they give us the manager name and don't call the manager. They give us attitude and do not explain anything. Does December mean that it's a money making scheme? Just because December is School holidays and Christmas does not mean that people should be ****** and treated so badly at the door. BLUE MARLIN HOLDS A HIGH name but their service has deemed different today. I am disgusted by the treatment and policy they hold in December.
Helpful (0)
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Nourisha P
1 reviews | Active since Jan 2020
21 Dec 2023, 17:37
Disgusting December Price Spikes
Blue Marlin Hotel and Restaurant in Scottburgh is Pathetic to the people. December does not mean Rob people. We go there once a week for pizza and the guys get beer. This has been done by us for a very long time. Today the 21/12/2023 we walked into blue marlin they ask us to buy R150 vouchers per person which is pathetic because one person isn't going to spend R150 we usually get a bill for R300 for 4 of us. We get there and ask what it's about, they do not explain it properly and we asked for a manager, they give us the manager name and don't call the manager. They give us attitude and do not explain anything. Does December mean that it's a money making scheme? Just because December is School holidays and Christmas does not mean that people should be ****** and treated so badly at the door. BLUE MARLIN HOLDS A HIGH name but their service has deemed different today. I am disgusted by the treatment and policy they hold in December.
0
Replies (0)AW
Ansie W
1 reviews | Active since Jan 2020
22 Jun 2023, 12:52
Appalling dinner experience
We booked to have a birthday dinner. On arrival, the reception staff were pleasant, but from there on, things went downhill. Decided to have a drink at the bar before sitting down for dinner. The barman was chatting to one of the female staff and blankly ignored us. He then looked at us about 5 minutes later and then continued to chat to the lady. When we got up to leave, he looked at us and said he will be with us. We said that he did not even bother to acknowledge our presence in the first place and his response was that he was busy with the lady. He clearly was not bothered to attend to patrons. During dinner, the waitress had to be explained 3 times how to put a drink together. The meal specials were not amazing at all. The only thing that can be said is that the steak was done perfectly. The chips were plain and unseasoned, the onion rings were these tasteless little threads. The pizza base is paper thin, and though the filling was sufficient, tasted like nothing. Coming to the dessert, we ordered Tiramisu, ice cream/chocolate sauce and Mississippi mud pudding - note that all are cold. The Tiramisu and ice cream arrived and 10 minutes later we had to ask what happened to the rest of the order. No feedback on that, then asked another person, once again nothing, then spoke to the dining room manager, who went to look what was up. Finally that arrived. The staff are loud and the whole dining room has the feel of a "mess hall" set -up. Definitely not a cosy or comfortable experience. This is not even a 3 star experience. Totally disappointed - will not return or recommend to anybody.
Helpful (0)
|Replies (0)AW
Ansie W
1 reviews | Active since Jan 2020
22 Jun 2023, 12:52
Appalling dinner experience
We booked to have a birthday dinner. On arrival, the reception staff were pleasant, but from there on, things went downhill. Decided to have a drink at the bar before sitting down for dinner. The barman was chatting to one of the female staff and blankly ignored us. He then looked at us about 5 minutes later and then continued to chat to the lady. When we got up to leave, he looked at us and said he will be with us. We said that he did not even bother to acknowledge our presence in the first place and his response was that he was busy with the lady. He clearly was not bothered to attend to patrons. During dinner, the waitress had to be explained 3 times how to put a drink together. The meal specials were not amazing at all. The only thing that can be said is that the steak was done perfectly. The chips were plain and unseasoned, the onion rings were these tasteless little threads. The pizza base is paper thin, and though the filling was sufficient, tasted like nothing. Coming to the dessert, we ordered Tiramisu, ice cream/chocolate sauce and Mississippi mud pudding - note that all are cold. The Tiramisu and ice cream arrived and 10 minutes later we had to ask what happened to the rest of the order. No feedback on that, then asked another person, once again nothing, then spoke to the dining room manager, who went to look what was up. Finally that arrived. The staff are loud and the whole dining room has the feel of a "mess hall" set -up. Definitely not a cosy or comfortable experience. This is not even a 3 star experience. Totally disappointed - will not return or recommend to anybody.
0
Replies (0)BT
Brenda T
1 reviews | Active since Jan 2020
11 Nov 2020, 06:58
Love the Blue Marlin
We just arranged a family reunion with 27 family members to stay over at the blue marlin hotel in Scottburgh last weekend. 10 out of 10 and a huge thumbs up to the staff and food and rooms. Everything about our weekend was wonderful and great memories were made.
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|Replies (0)BT
Brenda T
1 reviews | Active since Jan 2020
11 Nov 2020, 06:58
Love the Blue Marlin
We just arranged a family reunion with 27 family members to stay over at the blue marlin hotel in Scottburgh last weekend. 10 out of 10 and a huge thumbs up to the staff and food and rooms. Everything about our weekend was wonderful and great memories were made.
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Replies (0)cN
YB
Yolandie B
1 reviews | Active since Jan 2020
30 Sept 2019, 09:35
Excellent Hotel
I was on vacation at the Blue Marlin Hotel. Can I just say what a great vacation it was. Every single staff member I came across was friendly and very helpful. The food was good. I had such a pleasant stay I can't wait to go there again!
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Yolandie B
1 reviews | Active since Jan 2020
30 Sept 2019, 09:35
Excellent Hotel
I was on vacation at the Blue Marlin Hotel. Can I just say what a great vacation it was. Every single staff member I came across was friendly and very helpful. The food was good. I had such a pleasant stay I can't wait to go there again!
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