

Blue Ribbon
Based on recent customer reviews, Blue Ribbon evokes strong nostalgic loyalty as a trusted household bread brand, with customers praising the comforting familiarity and welcoming the new tamper-evident bag seal as a mark of product integrity. However, a recurring theme is disappointment over product quality issues, including mould appearing before best-before dates, foreign objects, dough inconsistencies, and unpleasant taste. Customers consistently mention frustration with unresponsive customer care and reckless driver behaviour on the roads, which is eroding long-standing brand trust and prompting some loyalists to consider competitors.
Replied to 100% of negative reviews
Reply time on negative reviews: 14h 14m
TrustIndex
3.6
Ranking
#122
in Retail
Reply Time
13h 10m
Replied to 100% of negative reviews
Reply time on negative reviews: 14h 14m
Based on recent customer reviews, Blue Ribbon evokes strong nostalgic loyalty as a trusted household bread brand, with customers praising the comforting familiarity and welcoming the new tamper-evident bag seal as a mark of product integrity. However, a recurring theme is disappointment over product quality issues, including mould appearing before best-before dates, foreign objects, dough inconsistencies, and unpleasant taste. Customers consistently mention frustration with unresponsive customer care and reckless driver behaviour on the roads, which is eroding long-standing brand trust and prompting some loyalists to consider competitors.
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Blue Ribbon has a TrustIndex of 3.6 out of 10 on Hellopeter, based on 13 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 14 hours 14 min. Hellopeter has tracked Blue Ribbon across 129 total reviews. How is the TrustIndex calculated? →
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