Bluff Meat Supply
2.2|107 reviews
Responds in 67 hours 34 min
MK
Mbalyomhlaba K
1 reviews | Active since Member
31 Dec 2025, 07:08
Missing chicken piece (Grilled whole chicken)
On the 23rd of December 2025 I purchased a grilled full chicken at the Bluff Meat (Umndeni Meats) store in Durban Central corner of Field and West street.
To my surprise when I got home the chicken was not a ''Full chicken'' as the one wing was cut out. This means the store does not have retail auditors that check all products on the shelves are up to standard as the store promotes them to be.
I have always trusted Bluff Meat since it the only store my family buys from, from when i was just a kid at the Bluff store in Ocean view, Beach Road in Bluff.
Helpful (0)
Replies (3)0
Replies (3)Bluff Meat Supply's replyOfficial
31 Dec 2025, 11:00Hi Mbalyomhlaba Khumalo,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the inconvenience caused. A detailed response has been sent to your email address (Mbalyo******.sn***@gmail.com).
Kind regards,Bluff Meat Supply.
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the inconvenience caused. A detailed response has been sent to your email address (Mbalyo******.sn***@gmail.com).
Kind regards,Bluff Meat Supply.
Best regards,
Bluff Meat Supply's reply31 Dec 2025, 11:00
Official
Hi Mbalyomhlaba Khumalo,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the inconvenience caused. A detailed response has been sent to your email address (Mbalyo******.sn***@gmail.com).
Kind regards,Bluff Meat Supply.
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the inconvenience caused. A detailed response has been sent to your email address (Mbalyo******.sn***@gmail.com).
Kind regards,Bluff Meat Supply.
Best regards,
MK
Mbalyomhlaba K's updateReviewer Update
05 Jan 2026, 19:31Thank you very much for responding, today I had the pleasure of receiving a phone call from Bernard who is the store manager of the above mentioned branch. He was very professional in handling the matter and he assisted me with dedication and care. Thank you very much Bluff meat
MK
Mbalyomhlaba K's update05 Jan 2026, 19:31
Reviewer Update
Thank you very much for responding, today I had the pleasure of receiving a phone call from Bernard who is the store manager of the above mentioned branch. He was very professional in handling the matter and he assisted me with dedication and care. Thank you very much Bluff meat
Bluff Meat Supply's replyOfficial
06 Feb 2026, 13:00Hi Mbalyomhlaba Khumalo,
Thank you very much for taking the time to share your feedback. We truly appreciate your kind words and are pleased to hear that Bernard, the store manager, was able to assist you in a professional and caring manner.
We will be sure to pass on your compliments to him. Thank you for your support, and we look forward to welcoming you back to Bluff Meat Supply.
Kind regards, Bluff Meat Supply.
Thank you very much for taking the time to share your feedback. We truly appreciate your kind words and are pleased to hear that Bernard, the store manager, was able to assist you in a professional and caring manner.
We will be sure to pass on your compliments to him. Thank you for your support, and we look forward to welcoming you back to Bluff Meat Supply.
Kind regards, Bluff Meat Supply.
Best regards,
Bluff Meat Supply's reply06 Feb 2026, 13:00
Official
Hi Mbalyomhlaba Khumalo,
Thank you very much for taking the time to share your feedback. We truly appreciate your kind words and are pleased to hear that Bernard, the store manager, was able to assist you in a professional and caring manner.
We will be sure to pass on your compliments to him. Thank you for your support, and we look forward to welcoming you back to Bluff Meat Supply.
Kind regards, Bluff Meat Supply.
Thank you very much for taking the time to share your feedback. We truly appreciate your kind words and are pleased to hear that Bernard, the store manager, was able to assist you in a professional and caring manner.
We will be sure to pass on your compliments to him. Thank you for your support, and we look forward to welcoming you back to Bluff Meat Supply.
Kind regards, Bluff Meat Supply.
Best regards,