Bad service and unreliable

I had an appointment to bring my car in today. When I got there they had 2 cars in front of me. I was told to come back at 12,which I did. At 15h00 after I complained, they couldn't find my keys. At 16h30 my car was done. As I left my car still pulled to the left,went back and they told me there wheel alignment machine still can't give a print out ,since 2021. And that there was something else wrong. Up until 16h50 they told me I have to come back tomorrow, cause they're closing They just sat around and refused to take orders from a white gentleman.