Bobcuts take their time to refund hefty deposits

This salon quoted me R1600-00 and I paid deposit of R1000-00 when I went to the salon it was shabby and only I stylist available and arriving for my 2pm appointment I had to wait as she was styling two other clients before me. I decided to leave as they didn't even have the Brazilian hair available! I was told they would refund my deposit 7 days later and I still don't have my deposit refunded. Now I have to go to the police because what type of horrible people do we deal with at Bob cuts. Don't ever go here.