Bob Go powered by Bob Group
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JM
Johann M
1 reviews | Active since Member
13 Feb 2026, 14:56
AVOID Bog Go at all costs
They use RAM so unfortunately that makes it a 1 start service.
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Replies (56)Bob Go powered by Bob Group's replyOfficial
16 Feb 2026, 08:10Hi Johann,
Thank you for your feedback, and we’re very sorry for the frustration and experience you’ve had.
We understand from your correspondence with our support team that the shipment experienced delivery issues with the courier and was subsequently arranged to be returned to the sender. We completely understand how disappointing this process can be from a receiver’s perspective.
Please know that we have already escalated your experience with the delivery partner as a formal service complaint. Feedback like yours is taken seriously and is used directly in our ongoing performance reviews with our courier partners.
If the parcel or refund process is still not resolved on your side, you are very welcome to reply to the existing support thread with the latest waybill details, and our team will gladly continue assisting to bring this to a final resolution as quickly as possible.
We truly regret the inconvenience caused and appreciate you bringing this to our attention.
Kind regards,
Thank you for your feedback, and we’re very sorry for the frustration and experience you’ve had.
We understand from your correspondence with our support team that the shipment experienced delivery issues with the courier and was subsequently arranged to be returned to the sender. We completely understand how disappointing this process can be from a receiver’s perspective.
Please know that we have already escalated your experience with the delivery partner as a formal service complaint. Feedback like yours is taken seriously and is used directly in our ongoing performance reviews with our courier partners.
If the parcel or refund process is still not resolved on your side, you are very welcome to reply to the existing support thread with the latest waybill details, and our team will gladly continue assisting to bring this to a final resolution as quickly as possible.
We truly regret the inconvenience caused and appreciate you bringing this to our attention.
Kind regards,
Best regards,
Bob Go powered by Bob Group's reply16 Feb 2026, 08:10
Official
Hi Johann,
Thank you for your feedback, and we’re very sorry for the frustration and experience you’ve had.
We understand from your correspondence with our support team that the shipment experienced delivery issues with the courier and was subsequently arranged to be returned to the sender. We completely understand how disappointing this process can be from a receiver’s perspective.
Please know that we have already escalated your experience with the delivery partner as a formal service complaint. Feedback like yours is taken seriously and is used directly in our ongoing performance reviews with our courier partners.
If the parcel or refund process is still not resolved on your side, you are very welcome to reply to the existing support thread with the latest waybill details, and our team will gladly continue assisting to bring this to a final resolution as quickly as possible.
We truly regret the inconvenience caused and appreciate you bringing this to our attention.
Kind regards,
Thank you for your feedback, and we’re very sorry for the frustration and experience you’ve had.
We understand from your correspondence with our support team that the shipment experienced delivery issues with the courier and was subsequently arranged to be returned to the sender. We completely understand how disappointing this process can be from a receiver’s perspective.
Please know that we have already escalated your experience with the delivery partner as a formal service complaint. Feedback like yours is taken seriously and is used directly in our ongoing performance reviews with our courier partners.
If the parcel or refund process is still not resolved on your side, you are very welcome to reply to the existing support thread with the latest waybill details, and our team will gladly continue assisting to bring this to a final resolution as quickly as possible.
We truly regret the inconvenience caused and appreciate you bringing this to our attention.
Kind regards,
Best regards,