AA
Aucamp A
1 reviews | Active since May 2020
20 May 2026, 17:49
Impressive levels of uselessness
The service quality of BobGo has completely fallen off a cliff over the past few months. What used to be a useful platform has turned into an absolute masterclass in avoiding accountability.
The support team? Genuinely impressive levels of uselessness. Replies take days, if they reply at all, and when something actually goes wrong with a delivery, BobGo suddenly becomes an Olympic gymnast performing loophole acrobatics to avoid taking responsibility.
Damage claims feel less like a support process and more like a survival challenge. Endless delays, zero urgency, and support that somehow manages to make the situation worse every single time.
If you enjoy frustration, copy paste responses, and feeling completely abandoned when there’s a problem, then by all means use BobGo.
Otherwise, avoid them at all costs.
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Replies (1)
Bob Go powered by Bob Group's replyOfficial
21 May 2026, 13:05Hi Aucamp,
Thank you for taking the time to share your feedback, and we sincerely apologise for the frustration and inconvenience caused. Please note that the matter has been escalated to our support team, and they are currently in contact with you to work toward resolving the matter as quickly as possible.
This is not the level of service we strive to provide, and we truly apologise for your experience. We appreciate your patience while this is being attended to.
Kind regards,
Thank you for taking the time to share your feedback, and we sincerely apologise for the frustration and inconvenience caused. Please note that the matter has been escalated to our support team, and they are currently in contact with you to work toward resolving the matter as quickly as possible.
This is not the level of service we strive to provide, and we truly apologise for your experience. We appreciate your patience while this is being attended to.
Kind regards,
Best regards,
Bob Go powered by Bob Group's reply21 May 2026, 13:05
Official
Hi Aucamp,
Thank you for taking the time to share your feedback, and we sincerely apologise for the frustration and inconvenience caused. Please note that the matter has been escalated to our support team, and they are currently in contact with you to work toward resolving the matter as quickly as possible.
This is not the level of service we strive to provide, and we truly apologise for your experience. We appreciate your patience while this is being attended to.
Kind regards,
Thank you for taking the time to share your feedback, and we sincerely apologise for the frustration and inconvenience caused. Please note that the matter has been escalated to our support team, and they are currently in contact with you to work toward resolving the matter as quickly as possible.
This is not the level of service we strive to provide, and we truly apologise for your experience. We appreciate your patience while this is being attended to.
Kind regards,
Best regards,