Body + mind Wellness Spa
TrustIndex
0
Ranking
#7
in Wellness & Beauty
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Body + mind Wellness Spa has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Body + mind Wellness Spa across 2 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I purchased a supposed foot pamper voucher from Mind Wellness Spa, Sea Point, for a "full pedi and gel", to be used on my birthday. I specifically messaged the supplier to check that this is what I was buying. They claimed the value was R 400 - sounds about right for a pedi and gel. The morning of my birthday (yesterday) came along and they tell me it only includes gel.. not the advertised full pedicure. R 400 for gel, no pedi, after I specifically asked does it include pedi before purchase? This supplier made no attempt to fix it despite me saying that they have almost ruined my birthday plans! I found a full pedi with gel and had a wonderful experience despite last minute booking (the Royal treatment) at BOA instead (they have received a 5 star review from me) (just R 280)
1 reviews | Active since Jan 2020
I purchased a supposed foot pamper voucher from Mind Wellness Spa, Sea Point, for a "full pedi and gel", to be used on my birthday. I specifically messaged the supplier to check that this is what I was buying. They claimed the value was R 400 - sounds about right for a pedi and gel. The morning of my birthday (yesterday) came along and they tell me it only includes gel.. not the advertised full pedicure. R 400 for gel, no pedi, after I specifically asked does it include pedi before purchase? This supplier made no attempt to fix it despite me saying that they have almost ruined my birthday plans! I found a full pedi with gel and had a wonderful experience despite last minute booking (the Royal treatment) at BOA instead (they have received a 5 star review from me) (just R 280)
1 reviews | Active since Jan 2020
I wish I could give a zero star. Myself and my sister had our nails done on Thursday 1 August for her birthday. My sisters nails started lifting and chipping the very next day my nails started lifting 2 days after the treatment I messaged the salon pics and asked for an evening appointment as we work till 5pm to fix the issue. The salon manager messaged me saying they have an appointment on Wednesday at 4:30. I phoned explaining I couldn’t take that appointment as I worked till 5 and would need to still get through traffic. I inquired about the refund process and was told try wikideals but they not going refund you. It’s not about the money it’s about paying for a service that is not up to basic standards, nails should never lift after a day. The manager said the reason for the lifting is either they didn’t apply the base coat proper or the nails didn’t dry properly. I asked to speak to the owner and was told call wikideals for your refund as we have tried to accommodate you. I am so applaud at how the manager spoke to me she was speaking over me and raising her voice. I will never recommend this place honestly. Now I’m stuck with nails that are chipped because they lifted and have to pay for a soak off. If the owner sees this happy to have a conversation with you about my experience
1 reviews | Active since Jan 2020
I wish I could give a zero star. Myself and my sister had our nails done on Thursday 1 August for her birthday. My sisters nails started lifting and chipping the very next day my nails started lifting 2 days after the treatment I messaged the salon pics and asked for an evening appointment as we work till 5pm to fix the issue. The salon manager messaged me saying they have an appointment on Wednesday at 4:30. I phoned explaining I couldn’t take that appointment as I worked till 5 and would need to still get through traffic. I inquired about the refund process and was told try wikideals but they not going refund you. It’s not about the money it’s about paying for a service that is not up to basic standards, nails should never lift after a day. The manager said the reason for the lifting is either they didn’t apply the base coat proper or the nails didn’t dry properly. I asked to speak to the owner and was told call wikideals for your refund as we have tried to accommodate you. I am so applaud at how the manager spoke to me she was speaking over me and raising her voice. I will never recommend this place honestly. Now I’m stuck with nails that are chipped because they lifted and have to pay for a soak off. If the owner sees this happy to have a conversation with you about my experience
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.