POOR WORKMANSHIP AND POOR SERVICE (BE CAREFULL)

In Januar 2018, I took my vehicle to BODYTECHNIQUE (http://www.bodytech.co.za/) in Midrand. The car was in for a full body respray. As part of the agreement, we agreed that body technique would fix some dents and imperfect paintwork from the previous work done on the car. Further, during the inspection dropoff, we marked some bumper gaps and dents that needed to be fixed on the car.

Firstly, the car spent three months in the workshop. This was the kind of work that was supposed to be done in two weeks according to the business owner. The first time I went to collect the car, it was dirty, the paintwork was very poor (the dents were not removed and the paint was not polished). They also damaged some of the car emblems that were taken off during spray painting of the car.

Following, my first visit to collect the car, I sent an email to Steve du Point (the owner). Steve had agreed that he would fix all the issues that were raised on my email. However, when I went to collect the car for the second time, I notice that not much was done on the car. The misalignment of bumpers was not fixed, a roof seal on the car was broken. I decided to take the car since it had been in the workshop for almost four months at this stage.

I decided to take the car to a professional Auto Body Specialist. The Auto Body Specialist told me that wrong parts were used to install the front bumper, which had gaps. I requested Steve for a refund, specifically for the substandard work that was done on the car. I did not request a full refund. However, Steve (the owner) still refused to give me a refund.

SUMMARY: BODYTECHNIQUE did not do any bodywork preparation before respraying the car. They simply spray painted over the old paint, hoping that I would not see this. When you take the car to the sunlight, you can clearly see the paint imperfections.

I WOULD NEVER USE BODYTECHNIQUE AGAIN AND I WOULD NEVER RECOMMEND IT TO ANYONE WHO LOVES THEIR CAR. They are unprofessional and are very poor at communicating with clients.