Avoid these people at all cost

This exposes unscrupulous unsavoury practices by clients, taking advantage of respectable companies like Clear View Frameless, with a 99.9% satisfied track record and close to 6000 satisfied customers in SA and neighbouring countries. We issued a quote to BOKAMOSO LANDSCAPE ARCHITECTS & ENVIRONMENTAL CONSULTANTS for a frameless glass door. On the quote the payment terms are clearly displayed. BOKAMOSO LANDSCAPE ARCHITECTS & ENVIRONMENTAL CONSULTANTS accepted the quote by paying the required deposit as stipulated on the quote. When we notified LIZELLE GREGORY (the owner of BOKAMOSO LANDSCAPE ARCHITECTS & ENVIRONMENTAL CONSULTANTS), she protested against paying the balance as per the agreement. We could have refused to proceed in terms of the agreement, however we chose to be accommodating and agreed that the balance could be paid when the installation team arrives on site with the materials, to which she agreed. Upon the teams arrival on site our office called LIZELLE GREGORY to advise her of such. At that point she already became agitated with Michelle from our office and sent through a screenshot of her phone stating immediate payment, which did not contain any information indicating a proof of payment as issued by the bank. Michelle asked her for the proof, upon which she very rudely commented it would be emailed to her within 5 minutes. In the interim we in good faith instructed the installers to continue the installation. After 2 hours, not having received a proof of payment from the bank or the “immediate payment” reflecting in our account, I drove to their office and politely asked for the proof of payment. The skinny guy that stated he wished to make eye contact with me should have used his words as I was focussed on the installers and the door, not on him wherever he was placed. The receptionist advised me she did not have a proof on her computer upon which I asked if she was able to obtain one. After waiting 10 minutes I went back to her and advised if she could not produce the proof, we would halt work until such time as it could be presented. Unfortunately, in this day and age there are unscrupulous unsavoury people, and having experienced such in 25 years in this industry, I recognised the behaviour. I have no experience with people on drugs, but if I had, in my minds eye, that would be how they would act, seeing such behaviour in movies. Suddenly the same skinny chap rushed out and started screaming, shouting profanities, using the “F” word at least 9 times. I was standing by die gate which is approximately 20 metres from the entrance as he was carrying on in full view of myself, potential customers, the public, his own fellow employees and my installers. He furthermore screamed at BOKAMOSO LANDSCAPE ARCHITECTS & ENVIRONMENTAL CONSULTANTS people manning their gate to keep us captive and not open the gate for us to leave. I obtained the owner of BOKAMOSO LANDSCAPE ARCHITECTS & ENVIRONMENTAL CONSULTANTS cell number and called her: LIZELLE GREGORY. She cursed and swore at me using the “F” word at least three times and also said: I don’t have time for your “sh**” and slammed the phone in my ear. The skinny man proceeded to call my office and used the same profanity and verbal assault on a lady, Michelle, THIS IS TOTALLY SHAMEFULL, and all this because they refused to present the proof of payment. I asked them politely to please open the gate in order for us to leave, whereby they refused. I proceeded to call SAPS Brooklyn for relief. The reaction unit was on site within 10 minutes. Upon entering the premises, the same skinny man was nowhere to be seen, leaving the receptionist to deal with the SAPS. Suddenly out of nowhere a lady appeared with a paper in her hand saying there’s your proof of payment. We realised the TIME STAMP OF THE PROOF WAS THE EXACT TIME THE POLICE ARRIVED ON SITE. Most people would have left under POLICE protection, but we still did the right thing and installed the door. I regret ever having to deal with people acting in such a unprofessional & rude manner. Clear View Frameless is a respectable company, having employees who deal with their customers fairly, politely & decently. IF YOU ARE A POTENTIAL CUSTOMER OF BOKAMOSO LANDSCAPE ARCHITECTS & ENVIRONMENTAL CONSULTANTS, or a contractor whom they approach for a project, think twice. A N D A L L T H I S B E C A U S E W E A S K E D F O R A P O P