TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Bon Ami Guest House. 1. The lack of maintenance to an old building and its surrounding. 2. The lack of health and safety. No fence around the pool, or even a safety net over the pool. No pest control equipment was seen around. No emergency plans were evident. Rooms are not aired out. Hole in the room flooring. 3. The lack of adequate parking. 4. The lack of understanding how to run or manage a guest house. 5. The lack of communication or rather the lack in professionalism when communicating with guests by the duty manager. 5. Poor housekeeping. 6. The lack of supplies, like towels, toilet tissue. 7. Cracked glass on doors and windows. 8. Shower door panel missing. 9. Lack of interest by the owner in the well being and upkeep of the the guest house.
1 reviews | Active since Jan 2020
Bon Ami Guest House. 1. The lack of maintenance to an old building and its surrounding. 2. The lack of health and safety. No fence around the pool, or even a safety net over the pool. No pest control equipment was seen around. No emergency plans were evident. Rooms are not aired out. Hole in the room flooring. 3. The lack of adequate parking. 4. The lack of understanding how to run or manage a guest house. 5. The lack of communication or rather the lack in professionalism when communicating with guests by the duty manager. 5. Poor housekeeping. 6. The lack of supplies, like towels, toilet tissue. 7. Cracked glass on doors and windows. 8. Shower door panel missing. 9. Lack of interest by the owner in the well being and upkeep of the the guest house.
1 reviews | Active since Jan 2020
I witnessed the store's staff's most aggressive, outrageous reaction against a customer. You call yourselves "exclusive and high-end"? No, BON AMI, I saw an unprofessional and violent member of your team physically mistreating a customer and verbally abusing him. Your staff member was shouting things like "I will make your pink bleed" (what?!!)". I saw him grabbing a perspex sign and threatening the client to hit him with it!!! I hope the traumatised-looking customer follows through with the suggestion from Sandton City's security guards to lay an official charge against the shop's staff member (and the other one that was watching and doing nothing), so that he does not do this to anyone else. SHAME ON YOU!!!
1 reviews | Active since Jan 2020
I witnessed the store's staff's most aggressive, outrageous reaction against a customer. You call yourselves "exclusive and high-end"? No, BON AMI, I saw an unprofessional and violent member of your team physically mistreating a customer and verbally abusing him. Your staff member was shouting things like "I will make your pink bleed" (what?!!)". I saw him grabbing a perspex sign and threatening the client to hit him with it!!! I hope the traumatised-looking customer follows through with the suggestion from Sandton City's security guards to lay an official charge against the shop's staff member (and the other one that was watching and doing nothing), so that he does not do this to anyone else. SHAME ON YOU!!!
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