Appalled

I bought a hamster cage from Bon Appetit Pet shop at the Pavilion on the 3rd of September. In less than a week it had broken. They refuse to fix it or replace it, so I had to fix it myself. Once again in less than 2 weeks. The cage has broken in the exact same spot. The owner of the company was actually very rude to me in the WhatsApp he sent me. The cage cost me R795, so nothing should break in such a short time. I have looked at the cage and it is poorly manufactured. There are so many flaws in the cage, I don't know how people have not seen them. None of the pieces actually even fit together properly!!! I bought a cage from Takealot for R179 and the R179 cage is of far superior quality than the R795 cage!!! I'm appalled at the attitude that I received from the owner and I will never recommend the shop to anyone.