No responses or callbacks

Item: Bonitas Medical Fund
Rating: 1
Author: Kimmy B

I have emailed boncap so many times asking the credit team to call me back requesting a new payment plan and they declined not even listening to my issues even after so many emails asking to be called back to explain nothing no response..

I don't thus is fair as they wouldn't even give me a chance to explain or understand my issue and I have been with boncap for so long now

Helpful (0)

Replies (3)

Bonitas Medical Fund's replyOfficial

26 May 2026, 13:44

Hello Kimmy B

Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out.
We will investigate this matter.

We appreciate your patience while we are resolving this query for you.
Kind Regards

Bonitas Team

Best regards,

Bonitas Medical Fund's reply26 May 2026, 13:44

Official

Best regards,

Kimmy B's updateReviewer Update

26 May 2026, 14:30

I'd like someone to call me so I could explain better please and make a way forward

Kimmy B's update26 May 2026, 14:30

Reviewer Update

I'd like someone to call me so I could explain better please and make a way forward

Kimmy B's updateReviewer Update

27 May 2026, 07:01

Still no call or response why is this always a hassle with you guys then I get told my membership will be suspended but no response or call back like requested

Kimmy B's update27 May 2026, 07:01

Reviewer Update

Still no call or response why is this always a hassle with you guys then I get told my membership will be suspended but no response or call back like requested

Bonitas Medical Fund

No responses or callbacks

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