BS
Bosch Service Northcliff Auto
Claimed Business
BS
Bosch Service Northcliff Auto
Claimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Other
#2NPS Score
0Unlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBL
BOTHO L
1 reviews | Active since Jan 2020
1 Dec 2025, 15:08
Request for Coverage of Seatbelt Repair Costs – Duty of Care
We are writing regarding an issue that arose after our vehicle (Citroen C3 Aircross) was with your workshop from approximately 08/10/2025 to 28/10/2025. During this period, a rat appears to have entered the car likely while it was stationary and partially stripped at the workshop in Windsor. This caused significant damage to the seatbelts. The car was brought in with all seatbelts fully intact and functional. We use the vehicle daily to transport our children to and from school, and the rear seatbelts are used constantly. Any damage would have been immediately noticeable and certainly would have been raised prior to handing the vehicle over. Therefore, the damage clearly occurred while the vehicle was in your care. We also have sensors attached to the seatbelts that would have also alerted us if the damage was in our care at home. As a service provider, Bosch carries a legal duty of care to ensure that customers’ vehicles are kept safe from avoidable damage while on your premises. We were particularly disappointed that when we raised the issue, there appeared to be some shifting of blame toward us rather than a willingness to acknowledge the situation and assist. This was disheartening, especially given our long-standing relationship with your branch we have serviced our cars with Bosch Northcliff for many years, ever since moving to Johannesburg in 2017 whilst the branch was still in Northcliff. We spent close to R20,000 on the initial service and subsequent repairs during this visit excluding the parts we had to buy. Given this level of investment and loyalty, we did not expect resistance over covering the cost of repairing the seatbelts, an amount of approximately R4,000. It is a relatively minor cost compared to the total work carried out, and one that we firmly believe should be absorbed by Bosch as the damage occurred under your care. We kindly request that Bosch Northcliff take responsibility for the seatbelt repairs and cover the associated costs. We value our relationship with your workshop and hope that this matter can be resolved quickly and amicably.
Helpful (0)
|Replies (0)BL
BOTHO L
1 reviews | Active since Jan 2020
1 Dec 2025, 15:08
Request for Coverage of Seatbelt Repair Costs – Duty of Care
We are writing regarding an issue that arose after our vehicle (Citroen C3 Aircross) was with your workshop from approximately 08/10/2025 to 28/10/2025. During this period, a rat appears to have entered the car likely while it was stationary and partially stripped at the workshop in Windsor. This caused significant damage to the seatbelts. The car was brought in with all seatbelts fully intact and functional. We use the vehicle daily to transport our children to and from school, and the rear seatbelts are used constantly. Any damage would have been immediately noticeable and certainly would have been raised prior to handing the vehicle over. Therefore, the damage clearly occurred while the vehicle was in your care. We also have sensors attached to the seatbelts that would have also alerted us if the damage was in our care at home. As a service provider, Bosch carries a legal duty of care to ensure that customers’ vehicles are kept safe from avoidable damage while on your premises. We were particularly disappointed that when we raised the issue, there appeared to be some shifting of blame toward us rather than a willingness to acknowledge the situation and assist. This was disheartening, especially given our long-standing relationship with your branch we have serviced our cars with Bosch Northcliff for many years, ever since moving to Johannesburg in 2017 whilst the branch was still in Northcliff. We spent close to R20,000 on the initial service and subsequent repairs during this visit excluding the parts we had to buy. Given this level of investment and loyalty, we did not expect resistance over covering the cost of repairing the seatbelts, an amount of approximately R4,000. It is a relatively minor cost compared to the total work carried out, and one that we firmly believe should be absorbed by Bosch as the damage occurred under your care. We kindly request that Bosch Northcliff take responsibility for the seatbelt repairs and cover the associated costs. We value our relationship with your workshop and hope that this matter can be resolved quickly and amicably.
0
Replies (0)MP
Mich P
1 reviews | Active since Jan 2020
14 Jul 2023, 12:33
Exceptional Service Beyond Expectations at Bosch Car Service Centre Northcliff
Exceptional Service Beyond Expectations at Bosch Car Service Centre Northcliff I am delighted to share my experiences with Bosch Service Center Northcliff. We have been customers of Bosch Car Service Centre for many years and have built a wonderful relationship with the team. I highly recommend Ashley and Ashwin for their exceptional customer service and knowledge with our vehicles. From start to finish you can be assured that team at the service centre display a level of professionalism and dedication that have exceeded our expectations. Their outstanding service and willingness to go beyond the call of duty is truly impressive, even as far as to assist me in choosing the correct replacement vehicle when it came to trading in my car. You are always guaranteed a warm greeting by the friendly staff, who promptly attend to all of your needs. What has always stood out to me has been Ashley and Ashwin’s expert technical knowledge. They have always taken the time to thoroughly go through our vehicles and diagnose any problem we have experienced. also taking the time to explain the repair process in a clear and understandable manner. Their attention to detail is evident, leaving no stone unturned. Not only has the team always provided exceptional technical expertise, but they also showcased a genuine commitment to customer satisfaction. They are always patient in addressing all our queries and concerns, ensuring you feel comfortable with the repair process. We are particularly impressed by their willingness to go the extra mile by offering valuable tips and advice. Furthermore, the efficiency and timeliness of their service is outstanding. They promptly order any necessary parts and keep you informed throughout the entire repair process. Their transparency and regular updates provided reassurance and instils confidence. Based on our experience, I wholeheartedly recommend the Bosch Service Centre to anyone in need of professional assistance with their Vehicles. Their exceptional service, knowledgeable technicians, and commitment to customer satisfaction truly set them apart. Whether it's routine maintenance or complex repairs, the Bosch Car Service Centre is undoubtedly the go-to destination for exceptional service. My sincere thanks to the entire team for their outstanding service. They have undoubtedly earned our trust and loyalty throughout our years with them, and we will not hesitate to continue to return for any future needs.
Helpful (0)
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Mich P
1 reviews | Active since Jan 2020
14 Jul 2023, 12:33
Exceptional Service Beyond Expectations at Bosch Car Service Centre Northcliff
Exceptional Service Beyond Expectations at Bosch Car Service Centre Northcliff I am delighted to share my experiences with Bosch Service Center Northcliff. We have been customers of Bosch Car Service Centre for many years and have built a wonderful relationship with the team. I highly recommend Ashley and Ashwin for their exceptional customer service and knowledge with our vehicles. From start to finish you can be assured that team at the service centre display a level of professionalism and dedication that have exceeded our expectations. Their outstanding service and willingness to go beyond the call of duty is truly impressive, even as far as to assist me in choosing the correct replacement vehicle when it came to trading in my car. You are always guaranteed a warm greeting by the friendly staff, who promptly attend to all of your needs. What has always stood out to me has been Ashley and Ashwin’s expert technical knowledge. They have always taken the time to thoroughly go through our vehicles and diagnose any problem we have experienced. also taking the time to explain the repair process in a clear and understandable manner. Their attention to detail is evident, leaving no stone unturned. Not only has the team always provided exceptional technical expertise, but they also showcased a genuine commitment to customer satisfaction. They are always patient in addressing all our queries and concerns, ensuring you feel comfortable with the repair process. We are particularly impressed by their willingness to go the extra mile by offering valuable tips and advice. Furthermore, the efficiency and timeliness of their service is outstanding. They promptly order any necessary parts and keep you informed throughout the entire repair process. Their transparency and regular updates provided reassurance and instils confidence. Based on our experience, I wholeheartedly recommend the Bosch Service Centre to anyone in need of professional assistance with their Vehicles. Their exceptional service, knowledgeable technicians, and commitment to customer satisfaction truly set them apart. Whether it's routine maintenance or complex repairs, the Bosch Car Service Centre is undoubtedly the go-to destination for exceptional service. My sincere thanks to the entire team for their outstanding service. They have undoubtedly earned our trust and loyalty throughout our years with them, and we will not hesitate to continue to return for any future needs.
0
Replies (0)HL
Hilton L
1 reviews | Active since Jan 2020
19 Apr 2023, 07:19
Great car service
My Mercedes C200 required an "A" service and I used Bosch Northcliff Auto for the first time. I was very impressed with the professional, thorough and friendly manner in which everything was performed and all at a reasonable cost as well. Thanks Jacques and Team - I will definitely use your services in future!
Helpful (0)
|Replies (0)HL
Hilton L
1 reviews | Active since Jan 2020
19 Apr 2023, 07:19
Great car service
My Mercedes C200 required an "A" service and I used Bosch Northcliff Auto for the first time. I was very impressed with the professional, thorough and friendly manner in which everything was performed and all at a reasonable cost as well. Thanks Jacques and Team - I will definitely use your services in future!
0
Replies (0)