1 reviews | Active since Member
Last year 16 October I took my car to Bosch service in meyerton for service. My car was perfectly fine, had never broken down before. Later that day after fetching the car it broke down. I called them, they said I should bring back the car at my expense. Took it back. They said ke cam belt and it’s not their fault.
Fine I gave them details of my mechanical cover. They replaced the cam belt and charged over R38 000. I got my car back on the 3rd of December.
Fast forward to 25 February this year, my car broke down again. The cam belt that they put in December broke, R38 000 later, it broke! We called them they said we must bring it back. Took it back same time.
Friday my partner went to check what was going they took no accountability. They told him what happened was absolutely normal, even if we fixed the car at VW it was bound to happen. They are not at fault. They told him that paying R38 000 it’s perfectly normal for a cam belt to break not even 3 months later
They were even complaining about how even if they claim from insurance, they will lose money for labour, insurance will not cover their labour as it is a return job. No accountability, no remorse. Now I have to spend a month or 2 without a car after paying so much money, Not to mention the money I spent on towing. They even want to claim from my mechanical cover again.