Possible Racial Matter

Wow! what a nightmare! This people does not come close to what they perceive on their website: http://bnlaw.co.za/

I am a first-time homeowner and I've been going through a living hell since April of 2022. I understand that the Late Estate process takes a while but these people have no sense of communication.

They let months and months go by and wait until I contact them to do anything about the matter. Mellisa Jardine (melissa@bnlaw.co.za), has now gone on leave and has not even given me a call or email to let me know what the next steps are. It's DECEMBER! And I do not have a place to stay - pending when I eventually move into my home.

When you call their offices, a white lady picks up. She sounds nice, then when I say who I am, just drops the phone.

What is happening at that offices? This seems like a racial issue and they probably helping everyone else, except a woman of colour.

I will be laying a complaint every week! Because they have made this experience HELL for me.