Mediocre service by Mogie (EuroTents)

Mediocre service. I came with an image (Aluminium frames and perspex) from their company EuroTents and asked if they could manufacture a similar for me. I travelled from abroad to order with their agent Mogie, the payment was delayed then after receiving their money I went through weeks of silent treatment. I travelled back twice to see if I was ****med over R500000. And I met with her who was unapologetic. When I finally shipped my product, I got a totally different product. - The frame was resized without informing me, I had to break and re-build my concrete floor, - she then tells me that they sell the frames without anchor bolts which I had to now purchase separately when I did ask for it in my order. - she never sends the assembly drawings so we had to figure it out ourselves - I received tarp instead of aluminium and perspex which I ordered when bringing the image from their website to her (mind you I printed it and gave her a copy) - I couldn't even send it back because of the freight and customs costs. I ended up removing the tarp and modifying the whole thing

Never again for me.