UTTERLY disgusted in Bossa & Good Times Roodepoort

Let this serve as a strong warning to any person that happens to find themselves in the very fortunate position of still being able to own a business during these highly uncertain times in South Africa especially.

You absolutely cannot put a price on customer loyalty, because in the most difficult of times, they, the customers that display the rare attribute of loyalty, are all you have.

My family and I used to incorporate into our weekly routine a visit to BOSSA & Good Times Constantia Kloof/Roodepoort. Not only that, I wrote five-star positive reviews on Google Maps, Tripadvisor and HelloPeter with pictures of the delicious food on offer. Needless to say I sang the praises of BOSSA & Good Times.

During the ban on the sale of alcohol in 2020 leading into 2021, on Sunday afternoons, there were numerous occasions sadly, where we would be the ONLY customers sitting in the restaurant for the entire duration of our visit to BOSSA. But we persevered alongside you BOSSA, and we as a family, remained loyal and visited you faithfully until last week with the arrival Mothers Day.

Then for a business like this, to tell someone of my standing, on Mothers Day, that they are "fully booked" and we are NOT allowed to enter, is such proverbial slap straight in the face, after all we have done in terms of spreading free-of-charge word of mouth advertising and positive social media reviews, that, is unbelievably arrogant and shows that the owners are utterly nonchalant towards loyal customers.

Besides, the "claim" of being fully-booked is a lie, since COVID measures in South Africa prohibit any indoor venue to be filled to one hundred percent 100% of the venue's capacity.

You have lost our business forever, because you have showed on no uncertain terms, that when things are going slightly better economically speaking at your restaurant, BOSSA & Good Times Bar, that Customer loyalty means absolutely nothing at all to you, instead, you would chase away one of your MOST LOYAL families of customers in favour of what? Holding a table empty for a reservation? Good riddance to you!