BM
Bossa Modderfontein
Unclaimed Business
BM
Bossa Modderfontein
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Bossa Modderfontein
Bossa Modderfontein has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Bossa Modderfontein across 3 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSG
AA
AM A
1 reviews | Active since Jan 2020
30 Jun 2025, 14:04
Children running this establishment
What an unpleasant experience at a restaurant we enjoy visiting on a regular basis. On Saturday 28 June, we made a booking next to the fireplace for 6 pax at 13h00. Upon arrival, we were seated behind one of the fireplaces. I voiced my displeasure to the waiter as we specifically requested being seated next to a fireplace. A young girl by the name of Eva, who looks 15 years old, came to tell me that they had other bookings before ours. I asked her why we were then not told this when we booked and she told me that we made a mistake when booking as there is a special way to reserve a table next to the fireplace!! I pointed out to her that the person taking the booking should have asked all the right questions as I was not aware that there was a 'specific' way to ask to sit next to a fireplace other than the way we did when the booking was made. At this stage I was really irritated as we were standing around, looking like fools. Eva got very abrupt while speaking to me and I told her that she better change her attitude as I was not averse to creating a scene in public. She rolled her eyes at me, walked away and said to a waitress closest to her to deal with me as I was being a b&tch! Really??? Why are children allowed to run an establishment such as this with no adult supervision anywhere around? One of the waiters close to us then told us she was clearing a table out of the doorway area and that we could sit there. If my husband did not concede to moving to another area, we would have left the restaurant. Needless to say, out of the two fireplaces which were supposedly booked, the one was partially occupied by two adults when we left at 5pm and the other tables at the other fireplace were still deserted. They may have booked for later, but that is not the issue here. The issue is the treatment by a girl who clearly has no people skills but marches around with a clipboard, trying to bully upset patrons into submission due to her not having proper experience in this industry. I did not appreciate her attitude at all. Totally unprofessional and she needs to have more training to handle patrons at your establishment. I don't care who is right or wrong, but patrons should be treated with the necessary respect. A simple, we are so sorry, we can move you to a spot that is not in direct wind from the door and get you settled there, would have worked for me. That's all. Not roll your eyes and then whisper about me to another staff member. She is no asset to your establishment. If it is cheap labour because of her age, rather invest in paying a more experienced person as your business will benefit from that far more than having children mess it up for you.
Helpful (0)
|Replies (0)AA
AM A
1 reviews | Active since Jan 2020
30 Jun 2025, 14:04
Children running this establishment
What an unpleasant experience at a restaurant we enjoy visiting on a regular basis. On Saturday 28 June, we made a booking next to the fireplace for 6 pax at 13h00. Upon arrival, we were seated behind one of the fireplaces. I voiced my displeasure to the waiter as we specifically requested being seated next to a fireplace. A young girl by the name of Eva, who looks 15 years old, came to tell me that they had other bookings before ours. I asked her why we were then not told this when we booked and she told me that we made a mistake when booking as there is a special way to reserve a table next to the fireplace!! I pointed out to her that the person taking the booking should have asked all the right questions as I was not aware that there was a 'specific' way to ask to sit next to a fireplace other than the way we did when the booking was made. At this stage I was really irritated as we were standing around, looking like fools. Eva got very abrupt while speaking to me and I told her that she better change her attitude as I was not averse to creating a scene in public. She rolled her eyes at me, walked away and said to a waitress closest to her to deal with me as I was being a b&tch! Really??? Why are children allowed to run an establishment such as this with no adult supervision anywhere around? One of the waiters close to us then told us she was clearing a table out of the doorway area and that we could sit there. If my husband did not concede to moving to another area, we would have left the restaurant. Needless to say, out of the two fireplaces which were supposedly booked, the one was partially occupied by two adults when we left at 5pm and the other tables at the other fireplace were still deserted. They may have booked for later, but that is not the issue here. The issue is the treatment by a girl who clearly has no people skills but marches around with a clipboard, trying to bully upset patrons into submission due to her not having proper experience in this industry. I did not appreciate her attitude at all. Totally unprofessional and she needs to have more training to handle patrons at your establishment. I don't care who is right or wrong, but patrons should be treated with the necessary respect. A simple, we are so sorry, we can move you to a spot that is not in direct wind from the door and get you settled there, would have worked for me. That's all. Not roll your eyes and then whisper about me to another staff member. She is no asset to your establishment. If it is cheap labour because of her age, rather invest in paying a more experienced person as your business will benefit from that far more than having children mess it up for you.
0
Replies (0)BD
Bruce D'Arcy
1 reviews | Active since Jan 2020
3 Mar 2025, 08:49
BOSSA food great but service bucks.
Had lunch at Bossa Moderfontein on Sunday. Food excellent, but the whole experience was shattered by the lack of service. The waitress (Nesimo) was so busy that I had to go to the counter to pay, should have deducted the tip. She was nowhere to be found. May think twice in going again.
Helpful (0)
|Replies (0)BD
Bruce D'Arcy
1 reviews | Active since Jan 2020
3 Mar 2025, 08:49
BOSSA food great but service bucks.
Had lunch at Bossa Moderfontein on Sunday. Food excellent, but the whole experience was shattered by the lack of service. The waitress (Nesimo) was so busy that I had to go to the counter to pay, should have deducted the tip. She was nowhere to be found. May think twice in going again.
0
Replies (0)