Boston City Campus
2.5|343 reviews
Responds in 204 hours 32 min
DR
Debbie R
1 reviews | Active since Member
23 Apr 2026, 07:45
Unfair Learning System – No Alternatives Provided
I am extremely frustrated with the way Boston City Campus handles student access to learning materials. We are forced to use electronic textbooks with no option for physical copies, regardless of individual circumstances. I repeatedly explained that I struggle with eye strain from prolonged screen use and that I mainly rely on my phone, but my concerns were not addressed. Instead of offering a practical solution, I was repeatedly directed to support sessions on how to use the platform, which does not resolve the actual issue. I even printed the one module that was available in PDF, which made a clear difference, yet no effort was made to provide similar alternatives for other subjects. This has had a direct negative impact on my ability to study and prepare for exams. I feel completely unsupported as a student.Based on this experience, I am seriously reconsidering continuing my studies here.
Helpful (0)
Replies (2)0
Replies (2)DR
Debbie R's updateReviewer Update
27 Apr 2026, 09:05Update: I have not yet received any response from Boston City Campus regarding this matter, despite raising my concerns internally and now publicly. I am still experiencing difficulty accessing my study material effectively, and this is affecting my exam preparation. I would appreciate urgent feedback.
DR
Debbie R's update27 Apr 2026, 09:05
Reviewer Update
Update: I have not yet received any response from Boston City Campus regarding this matter, despite raising my concerns internally and now publicly. I am still experiencing difficulty accessing my study material effectively, and this is affecting my exam preparation. I would appreciate urgent feedback.
Boston City Campus's replyOfficial
06 May 2026, 08:16 Hi Debbie,
Thank you for your continued feedback.
As previously shared, the TEXTBOOKS+ platform has been designed to provide a more flexible and accessible learning experience across a range of student needs. These digital resources are accessible on multiple devices and include features such as text-to-speech for auditory learning, adjustable fonts and display settings to support reading comfort, customizable backgrounds including dark and sepia modes, and offline access once content is downloaded.
In addition, the platform allows you to carry all your learning material, notes, highlights, and annotations in one place, without the need for physical textbooks. This ensures that your study resources remain accessible at any time, across devices.
We note your experience regarding printing certain material and the impact it had on your studies. Your feedback has been recorded and will form part of ongoing internal reviews as we continue to enhance the student experience.
Our offer for individual support remains available, and should you require any further assistance for the remainder of your semester, you are welcome to contact us directly via info@boston.co.za so that the relevant team can assist you.
Regards,
Boston City Campus Team
Thank you for your continued feedback.
As previously shared, the TEXTBOOKS+ platform has been designed to provide a more flexible and accessible learning experience across a range of student needs. These digital resources are accessible on multiple devices and include features such as text-to-speech for auditory learning, adjustable fonts and display settings to support reading comfort, customizable backgrounds including dark and sepia modes, and offline access once content is downloaded.
In addition, the platform allows you to carry all your learning material, notes, highlights, and annotations in one place, without the need for physical textbooks. This ensures that your study resources remain accessible at any time, across devices.
We note your experience regarding printing certain material and the impact it had on your studies. Your feedback has been recorded and will form part of ongoing internal reviews as we continue to enhance the student experience.
Our offer for individual support remains available, and should you require any further assistance for the remainder of your semester, you are welcome to contact us directly via info@boston.co.za so that the relevant team can assist you.
Regards,
Boston City Campus Team
Best regards,
Boston City Campus's reply06 May 2026, 08:16
Official
Hi Debbie,
Thank you for your continued feedback.
As previously shared, the TEXTBOOKS+ platform has been designed to provide a more flexible and accessible learning experience across a range of student needs. These digital resources are accessible on multiple devices and include features such as text-to-speech for auditory learning, adjustable fonts and display settings to support reading comfort, customizable backgrounds including dark and sepia modes, and offline access once content is downloaded.
In addition, the platform allows you to carry all your learning material, notes, highlights, and annotations in one place, without the need for physical textbooks. This ensures that your study resources remain accessible at any time, across devices.
We note your experience regarding printing certain material and the impact it had on your studies. Your feedback has been recorded and will form part of ongoing internal reviews as we continue to enhance the student experience.
Our offer for individual support remains available, and should you require any further assistance for the remainder of your semester, you are welcome to contact us directly via info@boston.co.za so that the relevant team can assist you.
Regards,
Boston City Campus Team
Thank you for your continued feedback.
As previously shared, the TEXTBOOKS+ platform has been designed to provide a more flexible and accessible learning experience across a range of student needs. These digital resources are accessible on multiple devices and include features such as text-to-speech for auditory learning, adjustable fonts and display settings to support reading comfort, customizable backgrounds including dark and sepia modes, and offline access once content is downloaded.
In addition, the platform allows you to carry all your learning material, notes, highlights, and annotations in one place, without the need for physical textbooks. This ensures that your study resources remain accessible at any time, across devices.
We note your experience regarding printing certain material and the impact it had on your studies. Your feedback has been recorded and will form part of ongoing internal reviews as we continue to enhance the student experience.
Our offer for individual support remains available, and should you require any further assistance for the remainder of your semester, you are welcome to contact us directly via info@boston.co.za so that the relevant team can assist you.
Regards,
Boston City Campus Team
Best regards,