No refund nor shoes from Bosvled Kudu

I order Tommy Vellies from them on the 27 December 2023. Up to date I have not received my vellies nor a refund. I have sent numerous emails for which I received replies that the company has been sold and that refunds will be made. The latest reply to a email I sent to try to follow up once again came back saying that the email address couldn’t be found & doesn’t exist. I am really disappointed & hope that they get caught for what they did to so many people.