Appauling service

I visited Game stores in the Boulders Shopping Center and one of the items purchased was a Always Home 12 piece set.

Upon payment, I asked the cashier that we inspect the product to ensure that all the pieces are in good condition. The cashier, Kamogelo Shai, adviced that it's not her duty to do so. She only assists with payments and nothing else. Said I can go ahead and inspect the product myself.

Standing in the queue still, a lady by the of Judy came to my assistance. Inspected the piece to discover that not all pieces of the set were available. She went to get another box, and continued to ensure that I left the store with all pieces intact.

The poor quality of delivery service rendered by Kamogelo is disgusting. Her rudeness is shocking, especially as she spoke in front of other customers.

I do not, at any level, see myself walking into Game stores, and especially at the Boulders.

Kamogelo has not only ruined the stores name but she has also degraded it.

I have since then been calling your customer care number with no answer. I have left a automated message and till today, no one has responded to me.

Highly disappointed,

Lee Masekela