Bad Customer Service

Good day,

I would like to report a terrible customer service I have received today at 09:30

The lady was wearing a name tag written Mary but when I check the attached till slip it says the cashiers name is Ntombifuthi Pakisi

I am not sure why the name tag is different from the cashier’s name on the till slip.

When customers request to see the manager to report bad customer service no one knows who or where the manager is including the security does know.

Ntombifuthi Pakisi/Mary doesn’t care about customers and she makes them pack groceries

Please do something about the lady and the manager at this supermarket who gives employees the right to disrespect customers

If nothing is done within 48 hrs I will be taking this complain to Pick N pay Founder