Great service over festive period.

I was looking at a Audio Technica upgrade cartridge for my turntable. I used the online help chat option, and Chris responded almost immediately. The first choice option was not in stock at supplier, but had stock of the more expensive second option. Chris offered discount of this option to be the same price of the first option and immediately changed the online price in order for me to place my order. I didn't even ask for this. Really rare to get this type of service nowadays. Also received my package (I am located outside main centre) within 2 days. And received frequent tracking updates on parcel. Chris, keep it up!! Also EXTREMELy happy with the product itself.