Bad service

Went to buy some alcohol on the 30.12.2025 for new year's eve and the packaging was not great as I tried to get an item from the shelve ,buy another item that was not touched from the shelve fell off and the security guy can screaming at me saying "you break you pay when I asked what did I break, Se said he does not care that's the store rule. Very rude and demanding. I'm not happy and néed this looked into