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Boxful.sa
Unclaimed Business
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Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceVL
Val L
1 reviews | Active since Jan 2020
15 Apr 2024, 06:47
Did my research, thought they were legit, but... you decide.
20 March 2024: Order placed for two items. 2 April 2024: No delivery, no communication from Boxful, sent a mail to follow up. 4 April 2024: No delivery, no response to my mail. Sent another mail as well as messages on Facebook and Instagram. Get a response with apologies and that my order will be shipped out as a priority. 5 April 2024: Get a mail from Boxful saying my order has been shipped, with a tracking number. 10 April 2024: No delivery. Tracking number given to me on 5 April does not work on courier’s track-and-trace webpage. Sent a mail to Boxful asking for an update. 11 April 2024: No delivery, no response to my mail from Boxful. Sent additional message to Boxful on Facebook; Instagram does not allow to send more than one message to non-friends. Boxful responds to my mail – apologising again, stating that my order was not shipped because one of the two items is out of stock, and I can either wait 3 weeks for new stock or substitute for something else. In response, I asked for a refund of the full order since I have already waited 3 weeks and I do not want anything else. 15 April 2024: Since no response to my last mail or a refund has been forthcoming, I have decided to write off Boxful as a sad mistake. In my opinion, this is not how a legitimate and responsible business behaves towards its customers, especially when things go wrong.
Helpful (0)
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Val L
1 reviews | Active since Jan 2020
15 Apr 2024, 06:47
Did my research, thought they were legit, but... you decide.
20 March 2024: Order placed for two items. 2 April 2024: No delivery, no communication from Boxful, sent a mail to follow up. 4 April 2024: No delivery, no response to my mail. Sent another mail as well as messages on Facebook and Instagram. Get a response with apologies and that my order will be shipped out as a priority. 5 April 2024: Get a mail from Boxful saying my order has been shipped, with a tracking number. 10 April 2024: No delivery. Tracking number given to me on 5 April does not work on courier’s track-and-trace webpage. Sent a mail to Boxful asking for an update. 11 April 2024: No delivery, no response to my mail from Boxful. Sent additional message to Boxful on Facebook; Instagram does not allow to send more than one message to non-friends. Boxful responds to my mail – apologising again, stating that my order was not shipped because one of the two items is out of stock, and I can either wait 3 weeks for new stock or substitute for something else. In response, I asked for a refund of the full order since I have already waited 3 weeks and I do not want anything else. 15 April 2024: Since no response to my last mail or a refund has been forthcoming, I have decided to write off Boxful as a sad mistake. In my opinion, this is not how a legitimate and responsible business behaves towards its customers, especially when things go wrong.
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Chanelle S
1 reviews | Active since Jan 2020
4 Jul 2023, 04:39
Beautybox.sa is a ****
Boxful is a company that you order beauty boxes from. They have ****** my money by debiting my account each month, but do not deliver any boxes. Their customer care is shocking and they ignore your emails. DO NOT ORDER FROM THEM.
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Chanelle S
1 reviews | Active since Jan 2020
4 Jul 2023, 04:39
Beautybox.sa is a ****
Boxful is a company that you order beauty boxes from. They have ****** my money by debiting my account each month, but do not deliver any boxes. Their customer care is shocking and they ignore your emails. DO NOT ORDER FROM THEM.
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