BL
Bradian Logistics Solutions
Claimed Business
BL
Bradian Logistics Solutions
Claimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#36
in Internet & Telecoms
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Bradian Logistics Solutions
Bradian Logistics Solutions has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Bradian Logistics Solutions across 26 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRV
Reese V
1 reviews | Active since Jan 2020
6 Sept 2025, 12:04
Refuse to submit unemployment documents to employee
I was employed for 12 months at Bradian Logistics Solutions. When my contract expired I requested my UIF documents to apply for UIF but Bradian Logistics refuses to send me my UIF documents. My UIF application keeps being rejected as I don't have correct document to be approved. When I phone bradian Logistics HR is always is a meeting and my information on the UIF system is incorrect as Bradian Logistics never updated and uploaded my UIF contributions as UIF call centre agent states my last UIF contribution is MARCH 2024 which is incorrect and false as I only began commencement in SEPTEMBER 2024. As of today I am unemployed and still awaiting unemployment documents from Bradian Logistics Solutions. CCMA Head Office Harrison street Hellopeter.com Unemployment Insurance Fund @Department of labour
Helpful (0)
|Replies (0)RV
Reese V
1 reviews | Active since Jan 2020
6 Sept 2025, 12:04
Refuse to submit unemployment documents to employee
I was employed for 12 months at Bradian Logistics Solutions. When my contract expired I requested my UIF documents to apply for UIF but Bradian Logistics refuses to send me my UIF documents. My UIF application keeps being rejected as I don't have correct document to be approved. When I phone bradian Logistics HR is always is a meeting and my information on the UIF system is incorrect as Bradian Logistics never updated and uploaded my UIF contributions as UIF call centre agent states my last UIF contribution is MARCH 2024 which is incorrect and false as I only began commencement in SEPTEMBER 2024. As of today I am unemployed and still awaiting unemployment documents from Bradian Logistics Solutions. CCMA Head Office Harrison street Hellopeter.com Unemployment Insurance Fund @Department of labour
0
Replies (0)nZ
nthati Z
1 reviews | Active since Jan 2020
25 Feb 2025, 07:53
Cellphone repair issue
I bought my cellphone at PEP Pardy road in Isipingo. Of which it seems like it has a factory fault. It was then taken to Bradian Logistics solutions to have it fixed. I have not received any communication as to what is happening to my cellphone. I want my money back. Repair is: 01615725998737. My cell number is 0731508139
Helpful (0)
|Replies (0)nZ
nthati Z
1 reviews | Active since Jan 2020
25 Feb 2025, 07:53
Cellphone repair issue
I bought my cellphone at PEP Pardy road in Isipingo. Of which it seems like it has a factory fault. It was then taken to Bradian Logistics solutions to have it fixed. I have not received any communication as to what is happening to my cellphone. I want my money back. Repair is: 01615725998737. My cell number is 0731508139
0
Replies (0)ET
Enver T
1 reviews | Active since Jan 2020
9 Apr 2024, 14:13
Itel A14 Pro
Bought a phone by Ackermans 31st December 2023 the second week in January the phone over heated brought the phone back the told me they will send the mobile away to be fix I waited over 3 weeks they gave me a new device I literally put the device on it over heated again I brought the device back told yhem same problem they told me the same thing I need to wait to get feedback from Bradian logistics guys the 7day issue from the phone was bought is ridiculous I initially bought this phone for my mom & now she's been without a phone from January please who ever is in charge because the managers at canal walk SUCKS BIG TIME & NOW I WOULD LIKE A RESPONSE FROM WHOEVER
Helpful (0)
|Replies (0)ET
Enver T
1 reviews | Active since Jan 2020
9 Apr 2024, 14:13
Itel A14 Pro
Bought a phone by Ackermans 31st December 2023 the second week in January the phone over heated brought the phone back the told me they will send the mobile away to be fix I waited over 3 weeks they gave me a new device I literally put the device on it over heated again I brought the device back told yhem same problem they told me the same thing I need to wait to get feedback from Bradian logistics guys the 7day issue from the phone was bought is ridiculous I initially bought this phone for my mom & now she's been without a phone from January please who ever is in charge because the managers at canal walk SUCKS BIG TIME & NOW I WOULD LIKE A RESPONSE FROM WHOEVER
0
Replies (0)PM
Pholosho M
1 reviews | Active since Jan 2020
22 May 2023, 16:30
PLEASE STAY AWAY FROM THEM: TERRIBLE COMPANY
Where do I even begin - The reason I'm staying away from Telkom is because of Bradian Logistics, these guys are ****** and it's such a shame becuase I have been with Telkom for +10 years. I bought a S22 Ultra on contract for my wife, in April 2022. The phone starting giving network problems towards the end of 2022. We initially thought it was because of loadshedding but finally concluded that it was the phone. April 2023, we booked the phone in with Telkom Wonderpark, it was sent to Bradian Logistics. The phone was still under warranty. But Bradian sent us a quote for R20200 becuase the phone had a "deep dent on the LCD" therefore voiding the warranty. I of course rejected the quote and asked for my phone back, I had to pay R180 which I did. Upon receiving my phone back (22 May 2023) , it couldn't switch on because there was a problem with the software. When I booked the phone in, the software was fine and the phone was working perfectly with the exception of the network. Fine, Telkom advised me to take the phone to Samsung Kolonade at my own expense, which I did. Samsung Kolonade was quite surprised by the clumsy assessment from Radian Logistics becuase the phone DID NOT HAVE A DEEP DENT on the LCD (I even took pictures). The phone in near perfect condition. So Radian logistics probably damaged the motherboard or took a part from my phone and gave it to another customer. Guys, please stay as far away from any company that is affiliated with Bradian Logistics. Insure your phone with a credible insurer, I would suggest OutSurance (Impeccable service) Right now, I'm just waiting for two of my contracts with Telkom to end then I`m cutting all ties with them. Bradian Logistics is just pure trash.
Helpful (0)
|Replies (0)PM
Pholosho M
1 reviews | Active since Jan 2020
22 May 2023, 16:30
PLEASE STAY AWAY FROM THEM: TERRIBLE COMPANY
Where do I even begin - The reason I'm staying away from Telkom is because of Bradian Logistics, these guys are ****** and it's such a shame becuase I have been with Telkom for +10 years. I bought a S22 Ultra on contract for my wife, in April 2022. The phone starting giving network problems towards the end of 2022. We initially thought it was because of loadshedding but finally concluded that it was the phone. April 2023, we booked the phone in with Telkom Wonderpark, it was sent to Bradian Logistics. The phone was still under warranty. But Bradian sent us a quote for R20200 becuase the phone had a "deep dent on the LCD" therefore voiding the warranty. I of course rejected the quote and asked for my phone back, I had to pay R180 which I did. Upon receiving my phone back (22 May 2023) , it couldn't switch on because there was a problem with the software. When I booked the phone in, the software was fine and the phone was working perfectly with the exception of the network. Fine, Telkom advised me to take the phone to Samsung Kolonade at my own expense, which I did. Samsung Kolonade was quite surprised by the clumsy assessment from Radian Logistics becuase the phone DID NOT HAVE A DEEP DENT on the LCD (I even took pictures). The phone in near perfect condition. So Radian logistics probably damaged the motherboard or took a part from my phone and gave it to another customer. Guys, please stay as far away from any company that is affiliated with Bradian Logistics. Insure your phone with a credible insurer, I would suggest OutSurance (Impeccable service) Right now, I'm just waiting for two of my contracts with Telkom to end then I`m cutting all ties with them. Bradian Logistics is just pure trash.
0
Replies (0)SM
S M
1 reviews | Active since Jan 2020
7 Sept 2022, 06:59
Bad business practice and Customer Bullying
Bradian Logistics and Telkom have offered the worst service ever. They sold my cellphone which was on repairs without notifying me. Bradian acknowledges that they sent an SMS but I did not receive it and they still do not accept responsibility for not communicating with me on when and why my cellphone will be sold. The email communication does not even state those conditions. I believe both Telkom and Bradian Logistics stood to gain from the sale of my cellphone as it is still on contract and was less than a year old. None of the two companies get provide adequate proof of communicate for me to make an informed decision. The twist is that Bradian Logistics tells me it Telkom's fault as per email sent to me and Telkom says the cellphone is at Bradian and they are responsible for the miscommunication as per their telephone feedback. The level of customer ill treatment and belittling is of highest proportions in the two organizations. I need my cellphone issue fairly resolved their communication favor them selling my cellphone as they stood to make a profit and reasonably so. I wonder how many more customer are bullied and told about T & Cs which are not enforced by the very organizations that are supposed to educate and inform customer. It is truly a scam which requires relevant authorities to look into. I asked for proof of their communication and to date they have not provided anything.
Helpful (0)
|Replies (0)SM
S M
1 reviews | Active since Jan 2020
7 Sept 2022, 06:59
Bad business practice and Customer Bullying
Bradian Logistics and Telkom have offered the worst service ever. They sold my cellphone which was on repairs without notifying me. Bradian acknowledges that they sent an SMS but I did not receive it and they still do not accept responsibility for not communicating with me on when and why my cellphone will be sold. The email communication does not even state those conditions. I believe both Telkom and Bradian Logistics stood to gain from the sale of my cellphone as it is still on contract and was less than a year old. None of the two companies get provide adequate proof of communicate for me to make an informed decision. The twist is that Bradian Logistics tells me it Telkom's fault as per email sent to me and Telkom says the cellphone is at Bradian and they are responsible for the miscommunication as per their telephone feedback. The level of customer ill treatment and belittling is of highest proportions in the two organizations. I need my cellphone issue fairly resolved their communication favor them selling my cellphone as they stood to make a profit and reasonably so. I wonder how many more customer are bullied and told about T & Cs which are not enforced by the very organizations that are supposed to educate and inform customer. It is truly a scam which requires relevant authorities to look into. I asked for proof of their communication and to date they have not provided anything.
0
Replies (0)LZ
Louis Z
1 reviews | Active since Jan 2020
26 Jul 2022, 18:20
Poor Repairs on A73 cause damage to phone and Bradian want me to pay for it.
Louis Zanoli 278 Paula str Pretoria Gardens 0082 2022/07/26 To : Samsung South Africa, SSS- Cellurar Johannesburg and Bradian Logistics To start of to say thank you for Telkom Centurion for helping with this matter. On the 23rd of April me and me wife was of the 1st Customers to receive our long awaited Samsung Galaxy A73. With all the hype about the phone and as always for about 15 years of Samsung users we got our phones. Then about on the end of May my wifes A73 started to get stuck on Airplane mode and we could on get it to connect to wifi or normail internet. So I took it back to Telkom Centurion and they helped me friendly and swiftly to book in the phone for repairs at the middle of May 2022. Its Job#TRJ157661. According to the Jobcard then 2 parts was replaced: 1.Tape Double Face WP Back Cover 2. some type of cable??? Replaced(Part to get it working?) I received the phone back on about 1st week in June 2022 and al was good. But , up to 19th June the samsung again was doing the same, stuck on Airplane mode no connection to anything. I set off again and gave the Phone in again at Telkom Centurion, they was suprised its the same phone and the same fault. So it left on Job#TRJ158607 Also on the Repair card the sam part, Tape Double Face WP Back Cover was replaced with other part I dont know. I was notified the phone is ready for collection from Telkom and I went to collect on the 5th of July 2022. As we were going through the paper work I noticed the phone had a dent on the left side of the phone. It was given in with apperance as: Good -good” This phone was in a phone cover since we bought it in April. I showed this to the Tech staff at Telkom Centurion, we were not happy with it and did not even go so far as to test if the plane mode problem was fixed. Telkom booked in as anothe Repair quering the Dent. Photos was taken at very angle in my presence, it showed the dent and was send in asJ ob#TRJ1##286( Im not posting this yet, can be obtained from me only by Sansung.) I waited and on the 12th Jule got a message STATED that the phone deemed out of warranty!!! A quoted price was give at R5767.63 and a consultant will contact me. She did at and asked me if I accept the quote and that they can go ahead fixing it. I asked why out of warranty and she said the phone came to them in a bad state. THE PART, TAPE DOUBLE FACE AND BACK COVER were loose and this why the amount quoted. I said the phone was send in as good conditions and the photos proved it at telkom. I declined the repairs and asked for a copy of the recording and it was said it will be difficult to get. In another statement the lady also said I have to pay a accessment fee to get the phone back. I declined again. I went after work to discuss this with Telkom. They asked to come back the next day to discuss it with the Branch Manager of Telkom Centurion. I tried to mail customer service of Samsung about the problem but only received a generic reply. I thought I rather work the the channels for now If the matter cant get worse MY Samsung A73 also stopped picking up wifi and could not connect. Now my phone was send in on Job#TRJ159686 on the 16th July 2022. Well it came back fast and according to the Repair centre fixed on the 20th July. We tested the unit and me nor other 3 Tech Staff at Telkom could let it connect to WIFI. This was not fixed at ALL!!!!! We booked it in the same day AGAIN, same fualt. New TRJ notification said today its fixed and will be back at Telkom Centurion any day. This brings us to Yesterday. Things esculated with my wifes A73 and yet again Bradian Logistics phoned to let me know they can give “ a great Discount on the Qoute amount” to fix it. I Rejected the offer. Today again they phoned to verify I rejected the Quote, I sayd again I wont pay for a product that got damaged when it was with them. (It only had a DENT) And yet again was said to pay an Assesment fee of R189.75. (I got this on a sms) I declined again. I mentioned I will refer this matter to the Ombudsman. I started the process now but also will Post it on Hello Peter. I will for now only attach photos from Telkom Centurion when the phone went in for the Dent query. All other will be send to the parties involved if rewuested. Its simple : 1. Please fix my Wife’s phone and give it back in a 100% working order and in the same condtion it was send in. This will be a warranty. I view is why will the part come off THEY replaced??? 2. If you cant fix it, im sorry replace it or refund and I quote the Consumer Act” Section 56 (2) of the Consumer Protection Act, No 68 of 2008 reads as follows: “Within six months after the delivery of any goods to a consumer, the consumer may return the goods to the supplier, without penalty, and at the supplier’s risk and expense, if the goods fail to satisfy the requirements and standards contemplated in section 55 (Consumers rights to safe, good quality goods) and the supplier must, at the direction of the consumer, either: Repair or replace the failed, unsafe or defective goods, or Refund to the consumer the price paid by the consumer for the goods.” Just play open cards, I work in Retail the last 25 years and almost never heard that a Customer must pay for damages a Repair centre caused!!! Thats Bad!! I lost a bit of faith now in a Great Product, Samsung. Do your part, Louis Zanoli
Helpful (0)
|Replies (0)LZ
Louis Z
1 reviews | Active since Jan 2020
26 Jul 2022, 18:20
Poor Repairs on A73 cause damage to phone and Bradian want me to pay for it.
Louis Zanoli 278 Paula str Pretoria Gardens 0082 2022/07/26 To : Samsung South Africa, SSS- Cellurar Johannesburg and Bradian Logistics To start of to say thank you for Telkom Centurion for helping with this matter. On the 23rd of April me and me wife was of the 1st Customers to receive our long awaited Samsung Galaxy A73. With all the hype about the phone and as always for about 15 years of Samsung users we got our phones. Then about on the end of May my wifes A73 started to get stuck on Airplane mode and we could on get it to connect to wifi or normail internet. So I took it back to Telkom Centurion and they helped me friendly and swiftly to book in the phone for repairs at the middle of May 2022. Its Job#TRJ157661. According to the Jobcard then 2 parts was replaced: 1.Tape Double Face WP Back Cover 2. some type of cable??? Replaced(Part to get it working?) I received the phone back on about 1st week in June 2022 and al was good. But , up to 19th June the samsung again was doing the same, stuck on Airplane mode no connection to anything. I set off again and gave the Phone in again at Telkom Centurion, they was suprised its the same phone and the same fault. So it left on Job#TRJ158607 Also on the Repair card the sam part, Tape Double Face WP Back Cover was replaced with other part I dont know. I was notified the phone is ready for collection from Telkom and I went to collect on the 5th of July 2022. As we were going through the paper work I noticed the phone had a dent on the left side of the phone. It was given in with apperance as: Good -good” This phone was in a phone cover since we bought it in April. I showed this to the Tech staff at Telkom Centurion, we were not happy with it and did not even go so far as to test if the plane mode problem was fixed. Telkom booked in as anothe Repair quering the Dent. Photos was taken at very angle in my presence, it showed the dent and was send in asJ ob#TRJ1##286( Im not posting this yet, can be obtained from me only by Sansung.) I waited and on the 12th Jule got a message STATED that the phone deemed out of warranty!!! A quoted price was give at R5767.63 and a consultant will contact me. She did at and asked me if I accept the quote and that they can go ahead fixing it. I asked why out of warranty and she said the phone came to them in a bad state. THE PART, TAPE DOUBLE FACE AND BACK COVER were loose and this why the amount quoted. I said the phone was send in as good conditions and the photos proved it at telkom. I declined the repairs and asked for a copy of the recording and it was said it will be difficult to get. In another statement the lady also said I have to pay a accessment fee to get the phone back. I declined again. I went after work to discuss this with Telkom. They asked to come back the next day to discuss it with the Branch Manager of Telkom Centurion. I tried to mail customer service of Samsung about the problem but only received a generic reply. I thought I rather work the the channels for now If the matter cant get worse MY Samsung A73 also stopped picking up wifi and could not connect. Now my phone was send in on Job#TRJ159686 on the 16th July 2022. Well it came back fast and according to the Repair centre fixed on the 20th July. We tested the unit and me nor other 3 Tech Staff at Telkom could let it connect to WIFI. This was not fixed at ALL!!!!! We booked it in the same day AGAIN, same fualt. New TRJ notification said today its fixed and will be back at Telkom Centurion any day. This brings us to Yesterday. Things esculated with my wifes A73 and yet again Bradian Logistics phoned to let me know they can give “ a great Discount on the Qoute amount” to fix it. I Rejected the offer. Today again they phoned to verify I rejected the Quote, I sayd again I wont pay for a product that got damaged when it was with them. (It only had a DENT) And yet again was said to pay an Assesment fee of R189.75. (I got this on a sms) I declined again. I mentioned I will refer this matter to the Ombudsman. I started the process now but also will Post it on Hello Peter. I will for now only attach photos from Telkom Centurion when the phone went in for the Dent query. All other will be send to the parties involved if rewuested. Its simple : 1. Please fix my Wife’s phone and give it back in a 100% working order and in the same condtion it was send in. This will be a warranty. I view is why will the part come off THEY replaced??? 2. If you cant fix it, im sorry replace it or refund and I quote the Consumer Act” Section 56 (2) of the Consumer Protection Act, No 68 of 2008 reads as follows: “Within six months after the delivery of any goods to a consumer, the consumer may return the goods to the supplier, without penalty, and at the supplier’s risk and expense, if the goods fail to satisfy the requirements and standards contemplated in section 55 (Consumers rights to safe, good quality goods) and the supplier must, at the direction of the consumer, either: Repair or replace the failed, unsafe or defective goods, or Refund to the consumer the price paid by the consumer for the goods.” Just play open cards, I work in Retail the last 25 years and almost never heard that a Customer must pay for damages a Repair centre caused!!! Thats Bad!! I lost a bit of faith now in a Great Product, Samsung. Do your part, Louis Zanoli
0
Replies (0)ES
Edson S
1 reviews | Active since Jan 2020
18 Aug 2021, 06:05
Great service
This call center company has been really helpful trying to get in touch with Telkom admin plus to give me an update as to what Is going on with my device. They took out from their own initiative to get to assist me in my Query but Telkom just could never respond back to them at all. So Telkom has not even once tried to contact them back for an update. Thank you Bradian.co.za on assisting on this insurance case. #WIN
Helpful (0)
|Replies (0)ES
Edson S
1 reviews | Active since Jan 2020
18 Aug 2021, 06:05
Great service
This call center company has been really helpful trying to get in touch with Telkom admin plus to give me an update as to what Is going on with my device. They took out from their own initiative to get to assist me in my Query but Telkom just could never respond back to them at all. So Telkom has not even once tried to contact them back for an update. Thank you Bradian.co.za on assisting on this insurance case. #WIN
0
Replies (0)PK
Pritty K
1 reviews | Active since Jan 2020
16 Apr 2021, 17:38
Bad quality service
I bouught a phone with the brand Primio on ot, and it has an assotiation with Bradian, their phones are ****, i only used the phone for 2 months and today i took it back in. Their phones are not fixable and they are not even user friendly. i send Premio and emailon the 15/04/2021 and since i have had no reply. A lot of people are complain about this brand and find it as a waste of money. please remove the phones from the market, rework the concept then you can sell it
Helpful (0)
|Replies (0)PK
Pritty K
1 reviews | Active since Jan 2020
16 Apr 2021, 17:38
Bad quality service
I bouught a phone with the brand Primio on ot, and it has an assotiation with Bradian, their phones are ****, i only used the phone for 2 months and today i took it back in. Their phones are not fixable and they are not even user friendly. i send Premio and emailon the 15/04/2021 and since i have had no reply. A lot of people are complain about this brand and find it as a waste of money. please remove the phones from the market, rework the concept then you can sell it
0
Replies (0)