Bad service ,bad repair,R35000 and not even 8 months old

Good day,

I am very disappointed with the service I have received from Bradlows regarding my lounge suite purchased for R35,000 less than 8 months ago.

One of the chairs had a problem and was taken in for repairs under warranty. The chair was returned to me in a shocking condition with a rough plank fitted and long *****s visible. This is unacceptable and not a proper repair for furniture that is still under warranty.

I have tried to get assistance, but nobody is willing to help me. I paid a lot of money for this lounge suite and expected quality products and professional service