Bradlows ddnt deliver as per promise

On Monday the 30th I went to Bradlows me and my husband to buy couches for 20k. And I was promised that my couches will be delivered withing 2 working days ,on the 1st April I got an sms stating that my couches will be delivered on the 2nd of April .I waited all day on the 2nd and even gave away my old couches so that I can create space for my new couches ,to my surprise no couches were delivered and no communication was done that they won't deliver my couches secondly the friendly lady who was assisting me said they showed that they left warehouse for deliver and she also doesn't know what happened why they were not delivered as we speaking me and my kids are spending Easter holidays on a carpet and am also hosting my inlaws who will have to come and seat on a carpet ..I am so disappointed at level of service I received.and unpaid my couches cash ...