BM
Bradlows Maponya Mall
Unclaimed Business
BM
Bradlows Maponya Mall
Unclaimed Business
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Review Distribution
1|4 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Bradlows Maponya Mall
Bradlows Maponya Mall has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked Bradlows Maponya Mall across 8 total reviews. How is the TrustIndex calculated? →
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSM
Slindile M
1 reviews | Active since Jan 2020
9 Mar 2026, 10:28
Bad service
I’m doing my payments every month but I’m getting calls that I’m on arrears and Iv never skipped a month
Helpful (0)
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Slindile M
1 reviews | Active since Jan 2020
9 Mar 2026, 10:28
Bad service
I’m doing my payments every month but I’m getting calls that I’m on arrears and Iv never skipped a month
0
Replies (0)MM
Mmatshepo M
1 reviews | Active since Jan 2020
23 Feb 2026, 08:55
Bad experience
Terrible experience with bradlows bought a TV then now is not working I went to the store to log a ticket so they can come take it for repair but still haven't been contacted it's now 2months since I provided my serial number,im not happy at all with the experience I should have known that they don't attend queries once they have gotten a sale but bad experience 👎👎👎👎
Helpful (0)
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Mmatshepo M
1 reviews | Active since Jan 2020
23 Feb 2026, 08:55
Bad experience
Terrible experience with bradlows bought a TV then now is not working I went to the store to log a ticket so they can come take it for repair but still haven't been contacted it's now 2months since I provided my serial number,im not happy at all with the experience I should have known that they don't attend queries once they have gotten a sale but bad experience 👎👎👎👎
0
Replies (0)MM
Mmatshepo M
1 reviews | Active since Jan 2020
18 Feb 2026, 06:20
Poor service
Is it possible for me to return a TV at bradlows cause I went to the store twice 1st in January to complain about my TV that it's not working they said they'll call me and again February still no cal and they still keep deducting on my account I cant continue like this
Helpful (0)
|Replies (0)MM
Mmatshepo M
1 reviews | Active since Jan 2020
18 Feb 2026, 06:20
Poor service
Is it possible for me to return a TV at bradlows cause I went to the store twice 1st in January to complain about my TV that it's not working they said they'll call me and again February still no cal and they still keep deducting on my account I cant continue like this
0
Replies (0)NN
Ntombifuthi N
1 reviews | Active since Jan 2020
11 Jul 2025, 09:00
Bradlows Maponya
My mom bought a full bedroom suits , stove , tv and 2 bed at Bradlows Maponya mall on December 8 2024 and in May 2025 , She went to the store to complain about the quality of the bedroom suits and as well as the glass stove that was coming out . Bradlows only came in June 25 to fix the stove and they closed the query for the dressing table and ottoman as client is “careless”😡 Their quality is so bad as their furniture does not even last a year without being fixed . Instead of improving on their quality they just hide under “ the client is careless” the nerve She bought the furniture to put clothes on it and not to decorate with it . Yet Bradlows excepts us to just buy and decorate as their quality of furniture is poorly done . Fair price furniture is even stronger than Bradlows
Helpful (0)
|Replies (0)NN
Ntombifuthi N
1 reviews | Active since Jan 2020
11 Jul 2025, 09:00
Bradlows Maponya
My mom bought a full bedroom suits , stove , tv and 2 bed at Bradlows Maponya mall on December 8 2024 and in May 2025 , She went to the store to complain about the quality of the bedroom suits and as well as the glass stove that was coming out . Bradlows only came in June 25 to fix the stove and they closed the query for the dressing table and ottoman as client is “careless”😡 Their quality is so bad as their furniture does not even last a year without being fixed . Instead of improving on their quality they just hide under “ the client is careless” the nerve She bought the furniture to put clothes on it and not to decorate with it . Yet Bradlows excepts us to just buy and decorate as their quality of furniture is poorly done . Fair price furniture is even stronger than Bradlows
0
Replies (0)TM
Tebogo M
1 reviews | Active since Jan 2020
19 Feb 2025, 15:19
Bad service from manager at Maponya mall Bradlows
We had bad service from the Bradlows Maponya mall branch as even the manager said he does not care even if we report him. We had bought recliner couches from the maponya branch and we also insured them from the branch. So as we bought them we have returned them for repairs 3 times for one thing the hand rest gets deflated always then we went to complain at the branch now in January as we are paying alot a month for the couches not to be returned to be fixed for always one thing so want the couches to be changed for new once. We went through their procedures to wait for them to reply . I was called by the manager of the shop who is rude and cannot speed to customers and I wonder how he got to be manager. He was screaming at me on the phone and told me there will be no new couches for me . The manager called me on my cellphone on 19/02/2025 so how can I go and repair the same thing always that's what I had asked with no success on the phone with me he even dropped the phone on my ears so I wonder is this what Bradlows teaches in customer service I m not happy with their service . And lastly I had asked him if he is talking to me like that because he knows the calls are not recorded and he said he is going to drop the phone so his attitude stinks to be a manager.
Helpful (0)
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Tebogo M
1 reviews | Active since Jan 2020
19 Feb 2025, 15:19
Bad service from manager at Maponya mall Bradlows
We had bad service from the Bradlows Maponya mall branch as even the manager said he does not care even if we report him. We had bought recliner couches from the maponya branch and we also insured them from the branch. So as we bought them we have returned them for repairs 3 times for one thing the hand rest gets deflated always then we went to complain at the branch now in January as we are paying alot a month for the couches not to be returned to be fixed for always one thing so want the couches to be changed for new once. We went through their procedures to wait for them to reply . I was called by the manager of the shop who is rude and cannot speed to customers and I wonder how he got to be manager. He was screaming at me on the phone and told me there will be no new couches for me . The manager called me on my cellphone on 19/02/2025 so how can I go and repair the same thing always that's what I had asked with no success on the phone with me he even dropped the phone on my ears so I wonder is this what Bradlows teaches in customer service I m not happy with their service . And lastly I had asked him if he is talking to me like that because he knows the calls are not recorded and he said he is going to drop the phone so his attitude stinks to be a manager.
0
Replies (0)BM
Busisiwe M
1 reviews | Active since Jan 2020
21 Nov 2024, 17:41
The sofas are damaged and they not even over a year
I went to the branch where I bought the sofas last weekend ,and they told me that they will contact me during working days ,but they haven't done so and my sofas are just peeling off ,it seems like they were painted and another colour is coming out and I bought these sofas last year March a year hasn't ended and I finished my payment.
Helpful (0)
|Replies (0)BM
Busisiwe M
1 reviews | Active since Jan 2020
21 Nov 2024, 17:41
The sofas are damaged and they not even over a year
I went to the branch where I bought the sofas last weekend ,and they told me that they will contact me during working days ,but they haven't done so and my sofas are just peeling off ,it seems like they were painted and another colour is coming out and I bought these sofas last year March a year hasn't ended and I finished my payment.
0
Replies (0)TN
Thiroshan N
1 reviews | Active since Jan 2020
16 Oct 2024, 06:56
Bradlows pathetic service
I have purchased a Lunge suite at Bradlow's Maponya Mall just over 2 years ago. I have a problem with the recliner since February 2024 and can you believe they refuse to assist me for over 8 months now. I have been getting the run around and **** to about unit being out of guarantee just to avoid helping. It has taken me 8 months to finally get them to realize that the unit is still under guarantee, but they still refuse to collect it and resolve it. They expect me to contact the supplier and arrange for repairs to save them the time as they to lazy. Rreally feel their service is gone from bad to worst.
Helpful (0)
|Replies (0)TN
Thiroshan N
1 reviews | Active since Jan 2020
16 Oct 2024, 06:56
Bradlows pathetic service
I have purchased a Lunge suite at Bradlow's Maponya Mall just over 2 years ago. I have a problem with the recliner since February 2024 and can you believe they refuse to assist me for over 8 months now. I have been getting the run around and **** to about unit being out of guarantee just to avoid helping. It has taken me 8 months to finally get them to realize that the unit is still under guarantee, but they still refuse to collect it and resolve it. They expect me to contact the supplier and arrange for repairs to save them the time as they to lazy. Rreally feel their service is gone from bad to worst.
0
Replies (0)BM
Bontle M
1 reviews | Active since Jan 2020
8 Oct 2024, 10:04
Refund (credit)
I bought 3 items and only two items were delivered and I asked the sales person to credit back the unreceived items. I was told that its a lot of work so I should wait for another customer to come buy my item and then they can do a refund.
Helpful (0)
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Bontle M
1 reviews | Active since Jan 2020
8 Oct 2024, 10:04
Refund (credit)
I bought 3 items and only two items were delivered and I asked the sales person to credit back the unreceived items. I was told that its a lot of work so I should wait for another customer to come buy my item and then they can do a refund.
0
Replies (0)