Bradlows Maponya Mall
Unclaimed Business
|1|5 Reviews (last 12 months)|This business does not respond to reviews
Bradlows Maponya Mall
Unclaimed Business
|1
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|5 Reviews
Sep '25 - Aug '26
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMS
Mathebe S
1 reviews | Active since Apr 2025
3 Apr 2026, 11:10
Bradlows ddnt deliver as per promise
On Monday the 30th I went to Bradlows me and my husband to buy couches for 20k. And I was promised that my couches will be delivered withing 2 working days ,on the 1st April I got an sms stating that my couches will be delivered on the 2nd of April .I waited all day on the 2nd and even gave away my old couches so that I can create space for my new couches ,to my surprise no couches were delivered and no communication was done that they won't deliver my couches secondly the friendly lady who was assisting me said they showed that they left warehouse for deliver and she also doesn't know what happened why they were not delivered as we speaking me and my kids are spending Easter holidays on a carpet and am also hosting my inlaws who will have to come and seat on a carpet ..I am so disappointed at level of service I received.and unpaid my couches cash ...
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Mathebe S
1 reviews | Active since Apr 2025
3 Apr 2026, 11:10
Bradlows ddnt deliver as per promise
On Monday the 30th I went to Bradlows me and my husband to buy couches for 20k. And I was promised that my couches will be delivered withing 2 working days ,on the 1st April I got an sms stating that my couches will be delivered on the 2nd of April .I waited all day on the 2nd and even gave away my old couches so that I can create space for my new couches ,to my surprise no couches were delivered and no communication was done that they won't deliver my couches secondly the friendly lady who was assisting me said they showed that they left warehouse for deliver and she also doesn't know what happened why they were not delivered as we speaking me and my kids are spending Easter holidays on a carpet and am also hosting my inlaws who will have to come and seat on a carpet ..I am so disappointed at level of service I received.and unpaid my couches cash ...
0
Replies (0)AM
Andile M
1 reviews | Active since Jul 2020
23 Mar 2026, 15:26
*****
In December 2025 I bought couches from Bradlows Maponya Mall, they cost R 7999. When I check the statement the agreement is 36 month. Jenifer was assisting me and she never mentioned the payment plan to me, she only told me that the price is higher because she included the insurance of which I am aware of that. The total cost including insurance and other stuff is +/- R12 000. In January I started receiving the threatening emails that my account was overdue. I went to Jenifer to complain about this and she said she will sort the matter out. An I requested that she gives me my contract instead she gave me the insurance documents. On the 13th of March I received the statement and to my surprise that is when I noticed the 36 month payment plan. I went to Jenifer on the 16th March and explained to her that I will never agree to pay the couches of R7999 over 36 months. I rather cancel the contract and they should collect their couches, or they rather give me the settlement letter. When we called their Head Office for the settlement letter I was told that I have been handed over to the Lawyers ADRS, I gave the phone to Jenifer to sort the matter out because I am not behind with my instalment. Jenifer said she will call them and do a conference call with me to sort the matter out and to receive the settlement letter, till today Janifer did not bother to contact me. Today the 23rd March I went to the shop to address the matter to the Manager, they took me from one table to another just to make a call. I stomp out and left. I just called their head office now to request the settlement letter and I was told that my account is in errors and I should talk to accounts department before they can give me the settlement letter. The phone just rings and cuts. Is this how Bradlows trick their customer to pay the ridiculous amount of purchase? Can Bradlows solve this matter with ADRS and send me the settlement letter.
Helpful (0)
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Andile M
1 reviews | Active since Jul 2020
23 Mar 2026, 15:26
*****
In December 2025 I bought couches from Bradlows Maponya Mall, they cost R 7999. When I check the statement the agreement is 36 month. Jenifer was assisting me and she never mentioned the payment plan to me, she only told me that the price is higher because she included the insurance of which I am aware of that. The total cost including insurance and other stuff is +/- R12 000. In January I started receiving the threatening emails that my account was overdue. I went to Jenifer to complain about this and she said she will sort the matter out. An I requested that she gives me my contract instead she gave me the insurance documents. On the 13th of March I received the statement and to my surprise that is when I noticed the 36 month payment plan. I went to Jenifer on the 16th March and explained to her that I will never agree to pay the couches of R7999 over 36 months. I rather cancel the contract and they should collect their couches, or they rather give me the settlement letter. When we called their Head Office for the settlement letter I was told that I have been handed over to the Lawyers ADRS, I gave the phone to Jenifer to sort the matter out because I am not behind with my instalment. Jenifer said she will call them and do a conference call with me to sort the matter out and to receive the settlement letter, till today Janifer did not bother to contact me. Today the 23rd March I went to the shop to address the matter to the Manager, they took me from one table to another just to make a call. I stomp out and left. I just called their head office now to request the settlement letter and I was told that my account is in errors and I should talk to accounts department before they can give me the settlement letter. The phone just rings and cuts. Is this how Bradlows trick their customer to pay the ridiculous amount of purchase? Can Bradlows solve this matter with ADRS and send me the settlement letter.
0
Replies (0)SM
Slindile M
1 reviews | Active since Jan 2023
9 Mar 2026, 12:28
Bad service
Iām doing my payments every month but Iām getting calls that Iām on arrears and Iv never skipped a month
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Slindile M
1 reviews | Active since Jan 2023
9 Mar 2026, 12:28
Bad service
Iām doing my payments every month but Iām getting calls that Iām on arrears and Iv never skipped a month
0
Replies (0)MM
Mmatshepo M
1 reviews | Active since Dec 2024
23 Feb 2026, 10:55
Bad experience
Terrible experience with bradlows bought a TV then now is not working I went to the store to log a ticket so they can come take it for repair but still haven't been contacted it's now 2months since I provided my serial number,im not happy at all with the experience I should have known that they don't attend queries once they have gotten a sale but bad experience šššš
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Mmatshepo M
1 reviews | Active since Dec 2024
23 Feb 2026, 10:55
Bad experience
Terrible experience with bradlows bought a TV then now is not working I went to the store to log a ticket so they can come take it for repair but still haven't been contacted it's now 2months since I provided my serial number,im not happy at all with the experience I should have known that they don't attend queries once they have gotten a sale but bad experience šššš
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Replies (0)MM
Mmatshepo M
1 reviews | Active since Dec 2024
18 Feb 2026, 08:20
Poor service
Is it possible for me to return a TV at bradlows cause I went to the store twice 1st in January to complain about my TV that it's not working they said they'll call me and again February still no cal and they still keep deducting on my account I cant continue like this
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Mmatshepo M
1 reviews | Active since Dec 2024
18 Feb 2026, 08:20
Poor service
Is it possible for me to return a TV at bradlows cause I went to the store twice 1st in January to complain about my TV that it's not working they said they'll call me and again February still no cal and they still keep deducting on my account I cant continue like this
0
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