So disappointed and misled

We are sooo disappointed in Bradlows Phoenix we went there with so much joy because of how Lance used to make things happen and on time, we have been promised delivery since saturday with a feedback of we waiting for authorisation now its we are waiting for the warehouse i dont know till when for the delivery of out two dinning suites, when Lance was still around we have never waited for so long for whatever reason, to say disappointed is actually an understatement no hope or joy in continuing from now onwards