Everyone waits for Brandon's Pool Care

<p>I asked Brandon's Pool Care in Leaping Frog to assist with algae in my pool. The came out and assessed the problem and send me a quote which I was requested to pay in full before they would come and sort the pool. I paid on the day I received the quote and was informed they would come out on Monday. They never turned up, never called. When I followed up they said they would come on Tuesday. They came out on Tuesday and not only treated my pool but removed my pool cover so that it was pulled off the rails and unable to close. They informed me they would be back on Thursday. And never turned up on Thursday and didn't bother to let me know. Today Colen informs me that the might be here around 3pm or so - how do they expect everyone to sit around and wait for them when half the time they don't turn up and don't bother letting you know they're not coming. And yet they still want their 100% upfront payment.</p> <p>Clearly there is no-one managing this business and customer service is the last thing on their minds. A week later and my pool cover is still off the rails and my pool still isnt done.</p>