BT
Brands Tree Felling
Unclaimed Business
BT
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Review Distribution
2|1 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(100%)
1(0%)
5(0%)
4(0%)
3(0%)
2(100%)
1(0%)
Frequently Asked Questions About Brands Tree Felling
Brands Tree Felling has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Brands Tree Felling across 25 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencefI
farhana I
1 reviews | Active since Jan 2020
17 Mar 2026, 09:39
Bad customer service
They are not very accommodating with their schedules especially if you are a working person. I gave them two contact numbers, just to come to view my property for a quote. The guy didnt bother to call me when the one number he had didnt go through. He didnt bother to wait and just left. When I called, the excuse was they have very busy schedules. Obviously they are too busy to care about keeping customers. There was no form of conciliatory gesture, of trying to reschedule etc. If the customer service before the actual service doesnt care about the customer, then this speaks to what might occur after. Thank you. Ill take my money elsewhere.
Helpful (0)
|Replies (0)fI
farhana I
1 reviews | Active since Jan 2020
17 Mar 2026, 09:39
Bad customer service
They are not very accommodating with their schedules especially if you are a working person. I gave them two contact numbers, just to come to view my property for a quote. The guy didnt bother to call me when the one number he had didnt go through. He didnt bother to wait and just left. When I called, the excuse was they have very busy schedules. Obviously they are too busy to care about keeping customers. There was no form of conciliatory gesture, of trying to reschedule etc. If the customer service before the actual service doesnt care about the customer, then this speaks to what might occur after. Thank you. Ill take my money elsewhere.
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Replies (0)KM
IA
Ian A
1 reviews | Active since Jan 2020
2 Sept 2024, 15:28
Brands are the best
Brands cannot be beaten for the care they take with the job at hand - in this case trimming and shaping 3 monster Ficus trees. What impressed me more about their attention to detail and ensuring the customer was happy, was the cleanup after the job. Just brilliant!
Helpful (0)
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Ian A
1 reviews | Active since Jan 2020
2 Sept 2024, 15:28
Brands are the best
Brands cannot be beaten for the care they take with the job at hand - in this case trimming and shaping 3 monster Ficus trees. What impressed me more about their attention to detail and ensuring the customer was happy, was the cleanup after the job. Just brilliant!
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Replies (0)GD
Gavin D
1 reviews | Active since Jan 2020
20 Aug 2024, 13:33
PROFESSIONAL COMPANY OF NOTE
What a fantastic Company to deal with. Arrived when they said that they would, did the job and left " with NO MESS". We didn't even know that they were there. Pricing was good, with pleasant Staff. Truly PROFESSION. I will highly recommend them and will use them again when needed. Gives hope for the NEW SOUTH AFRICA. Gavin Daniel. 0824917806
Helpful (0)
|Replies (0)GD
Gavin D
1 reviews | Active since Jan 2020
20 Aug 2024, 13:33
PROFESSIONAL COMPANY OF NOTE
What a fantastic Company to deal with. Arrived when they said that they would, did the job and left " with NO MESS". We didn't even know that they were there. Pricing was good, with pleasant Staff. Truly PROFESSION. I will highly recommend them and will use them again when needed. Gives hope for the NEW SOUTH AFRICA. Gavin Daniel. 0824917806
0
Replies (0)SH
Stephanie H
1 reviews | Active since Jan 2020
16 Feb 2024, 07:13
Don't fall for the good reviews- terrible experience
Terrible experience. Ann is very rude when receiving any complaints or queries. To add ,after paying R6.5k to them I would have expected a supervisor however we had to supervise the team ourselves and if we didn't they would have left the place in a mess. We didn't let them leave until the truck arrived to pick up the stumps that were left on the side of the road and until they cleaned up the garden. There is so much more to this story and the reason I have given 1 star but in summary: Ann is rude, team is mismanaged, messy work, need to be supervised, refused to work in the beginning and received a "I don't know you want us to do" from Ann, poor communication, rushed work, team telling us that we must tip them for the work done and a hammer of ours went missing. I will look for someone else next time.
Helpful (0)
|Replies (0)SH
Stephanie H
1 reviews | Active since Jan 2020
16 Feb 2024, 07:13
Don't fall for the good reviews- terrible experience
Terrible experience. Ann is very rude when receiving any complaints or queries. To add ,after paying R6.5k to them I would have expected a supervisor however we had to supervise the team ourselves and if we didn't they would have left the place in a mess. We didn't let them leave until the truck arrived to pick up the stumps that were left on the side of the road and until they cleaned up the garden. There is so much more to this story and the reason I have given 1 star but in summary: Ann is rude, team is mismanaged, messy work, need to be supervised, refused to work in the beginning and received a "I don't know you want us to do" from Ann, poor communication, rushed work, team telling us that we must tip them for the work done and a hammer of ours went missing. I will look for someone else next time.
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Replies (0)SH
Samantha H
1 reviews | Active since Jan 2020
20 Oct 2023, 23:32
Brands hacks and mauls trees!
This awful company was contracted by the complex I live in called Casa Vista to trim a beautiful 30 plus year old Acacia. They cut off the entire canopy!!! The tree will never be the same again and will need 20 plus years to recover. Do not use this awful company!! All they can do is the hack job of felling.
Helpful (0)
|Replies (0)SH
Samantha H
1 reviews | Active since Jan 2020
20 Oct 2023, 23:32
Brands hacks and mauls trees!
This awful company was contracted by the complex I live in called Casa Vista to trim a beautiful 30 plus year old Acacia. They cut off the entire canopy!!! The tree will never be the same again and will need 20 plus years to recover. Do not use this awful company!! All they can do is the hack job of felling.
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Replies (0)OR
Oskar R
1 reviews | Active since Jan 2020
25 Apr 2023, 15:03
Amazing service, very professional.
We were referred to Brands tree felling based on work they had done for people we knew. They did an absolutely sterling job and were so helpful all the way through. Jabu, the sight supervisor, was a massive help in guiding our expectations and advised well on what would benefit us, while still making the trees look appealing. On the day, Jabu, Sabello and his team were efficient, friendly and ensured everything was approved by us before leaving the premises. They also cleared the wood away and cleaned the garden well, which was all included in the very affordable quote. All in all, we are very satisfied with their work and our whole experience and would definitely recommend them.
Helpful (0)
|Replies (0)OR
Oskar R
1 reviews | Active since Jan 2020
25 Apr 2023, 15:03
Amazing service, very professional.
We were referred to Brands tree felling based on work they had done for people we knew. They did an absolutely sterling job and were so helpful all the way through. Jabu, the sight supervisor, was a massive help in guiding our expectations and advised well on what would benefit us, while still making the trees look appealing. On the day, Jabu, Sabello and his team were efficient, friendly and ensured everything was approved by us before leaving the premises. They also cleared the wood away and cleaned the garden well, which was all included in the very affordable quote. All in all, we are very satisfied with their work and our whole experience and would definitely recommend them.
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Replies (0)M
Maryjane
1 reviews | Active since Jan 2020
29 Nov 2021, 10:47
Unsatisfactory workmanship
I notified Brands that work done on 29 October 2021 at our house was not satisfactory. I received acknowledgment of my email and a further follow up but to date management has failed to respond. Will never use them again and make sure our complex doesn’t either.
Helpful (0)
|Replies (0)M
Maryjane
1 reviews | Active since Jan 2020
29 Nov 2021, 10:47
Unsatisfactory workmanship
I notified Brands that work done on 29 October 2021 at our house was not satisfactory. I received acknowledgment of my email and a further follow up but to date management has failed to respond. Will never use them again and make sure our complex doesn’t either.
0
Replies (0)