Be greatful with service level provided

<p>As a resident of worcester west it has become a norm that we experience burst waterpipe from municipal supply. The area liesbeeck and orange rd is acustom to this happening. We had one about 4-8 weeks ago and was left without water supply for two days. When your report the matter to the call centre, you get advised that, itis 5 o clock and the standby will close the stopcork and repairs will be done tomorow from 09h00 and the phone gets dropped.  </p> <p>Is this why we pay our municipal accounts every month just to acccept this level of service. I dont think so. If the municipality dont have stndby crew, get a private contractor that is prepare to work whenever needed to ensure that paying residents gets the basic service that they are entitled too.</p> <p> </p> <p>Why does things first require drastic measures or action before it is resolved.  </p>