Facebook Market business Brenda Maggy Mudenda fails to deliver and swears at clients

I bought a waist trainer from Brenda about 2 weeks ago. I still haven't received it, I wasn't getting anywhere with Amarex and they were claiming she wrote the wrong address on my parcel, for days I asked her to show me what address she wrote. She ignored messages and voice notes and was selective in answering my calls. I insisted that she follow up on the issue because as aramex's client she might have more information and can claim for insurance and give me back my money if it comes to that. She refused to engage. At some point she said I must go pick up the parcel from the place where Amarex left my parcel. She doesn't even know if this place is safe, if I have a way to get there. I asked her as a woman, how can she ask me to risk my safety by going somewhere I don't know. She started swearing at me and told me I'm not her client and doesn't have to assist me. Now she has blocked me everywhere. My parcel still hasn't arrived and I am getting contradicting stories from Amarex about where it is. Amarex is trying to pin the issue on Brenda, Brenda is trying to pin it on Amarex and no one is helping me. Brenda is very unprofessional. Once she gets her money she writes you off as a client, it doesn't matter if your product arrives or not. I tried to write this comment on her facebook reviews but she has disabled them, probably because her clients wouldn't have great things to say if given the chance. Please save yourself the stress and don't buy from her. Yesterday I asked her for a refund, today she blocked me everywhere, now my messages aren't