BB
Brighton Beach Veterinary Clinic
Unclaimed Business
BB
Brighton Beach Veterinary Clinic
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Business & Legal Services
#10NPS Score
0Unlikely
Ranking
#10
in Business & Legal Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
31 Oct 2024, 07:20
DONT SUPPORT THIS VET
JUST TO MAKE SURE EVERYONE IS AWARE! This place doesnt care about your pets all they wants is your money! Beware, I had a very VERY bad experience here, I was told there was nothing wrong with my dog (gaslighted), charged thousands of rands and was turned away with a sick and bleeding dog. Had to take him to a more reliable vet to get him fixed up. Highly recommend Grays Inn Vet.
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
31 Oct 2024, 07:20
DONT SUPPORT THIS VET
JUST TO MAKE SURE EVERYONE IS AWARE! This place doesnt care about your pets all they wants is your money! Beware, I had a very VERY bad experience here, I was told there was nothing wrong with my dog (gaslighted), charged thousands of rands and was turned away with a sick and bleeding dog. Had to take him to a more reliable vet to get him fixed up. Highly recommend Grays Inn Vet.
0
Replies (0)KB
A
Anonymous
1 reviews | Active since Jan 2020
17 Aug 2023, 09:48
Be careful - I don't trust them!
Beware, I had a very bad experience here, I was told there was nothing wrong with my dog, charged thousands of rands and was turned away. Had to take him to a more reliable vet to get him fixed up.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
17 Aug 2023, 09:48
Be careful - I don't trust them!
Beware, I had a very bad experience here, I was told there was nothing wrong with my dog, charged thousands of rands and was turned away. Had to take him to a more reliable vet to get him fixed up.
0
Replies (0)EP
Eden P
1 reviews | Active since Jan 2020
7 Mar 2021, 07:00
Disgusted and Deeply Shocked & Hurt
We lost our 5-month-old kitten named Bella a few days ago. Our shame, regret and distress will always be not microchipping her. We were under the impression that microchipping could only be done under surgery and that is why we were waiting until we had her spayed when she turned 6 months old. She went missing on Sunday and on Monday morning we phoned the Clinic and pleaded with the staff to please keep an eye out for our cat who went missing on Sunday. The rest of Monday through to Wednesday was spent uploading pictures of Bella on Facebook groups and frantically going from street to street calling for her and putting up fliers. On Thursday morning I went in personally to the clinic and dropped off a picture of Bella again pleading with them to keep an eye out for her. When I got back home I received an SMS from a gentleman who said that he had found Bella in his garden on Sunday ,she was injured(he did not stipulate severely ) He further said to my shock and horror that he had taken her to Brighton Beach Vet and said I should mention his name. He had uploaded a picture of Bella on Facebook and when no one recognized her ,he took her to the clinic. This gentleman had taken the time to place Bella in a basket with a pillow and a blanket. He treated my baby with dignity. The picture that he had so thoughtfully taken was the last memory we have our beautiful baby girl. What happened after he left her at the clinic is a total mystery and we are left with no closure because the staff at Brighton Beach Vet are very evasive and keep repeating that Bella should have been microchipped. I am a customer of the clinic with 3 pets including Bella so they know me. Just a few days before I had taken my 2 dogs to get vaccinated at the clinic. Why did the staff not tell me that a cat was brought in to them when I spoke to them on Monday. If there is a change in staff then why did they not tell me about the cat that was brought in when I called on them at the clinic practically begging them for any feedback on whereabouts of Bella. When I phoned them after speaking to Bella’s rescuer, they said they will call me back but never did .I had to call them again in tears begging for answers and only then did they finally admit that yes a cat was brought in on Sunday apparently with severe injuries and had to be put down. We were devastated. I went back to the clinic to speak to the vet who was not on duty when Bella was brought to the clinic. This lack of decent human kindness and transparency leaves me so many unanswered questions. Nothing the staff said made sense. The staff contradicted themselves as they scrambled to align their stories while repeating over and over again that Bella should have been microchipped. The most hurtful words were from the vet who said she could not understand why we are in a state. This was the person to whom I had entrusted the lives of all my precious babies, who had treated 2 of them a few days ago. We still do not know when Bella died .Was it Monday morning or Sunday night? Why did the staff not tell me about the cat that was brought in? Should I conclude that if Bella was micro chipped she would not have been treated as a stray and would have been given the treatment that would have saved her life?
Helpful (0)
|Replies (0)EP
Eden P
1 reviews | Active since Jan 2020
7 Mar 2021, 07:00
Disgusted and Deeply Shocked & Hurt
We lost our 5-month-old kitten named Bella a few days ago. Our shame, regret and distress will always be not microchipping her. We were under the impression that microchipping could only be done under surgery and that is why we were waiting until we had her spayed when she turned 6 months old. She went missing on Sunday and on Monday morning we phoned the Clinic and pleaded with the staff to please keep an eye out for our cat who went missing on Sunday. The rest of Monday through to Wednesday was spent uploading pictures of Bella on Facebook groups and frantically going from street to street calling for her and putting up fliers. On Thursday morning I went in personally to the clinic and dropped off a picture of Bella again pleading with them to keep an eye out for her. When I got back home I received an SMS from a gentleman who said that he had found Bella in his garden on Sunday ,she was injured(he did not stipulate severely ) He further said to my shock and horror that he had taken her to Brighton Beach Vet and said I should mention his name. He had uploaded a picture of Bella on Facebook and when no one recognized her ,he took her to the clinic. This gentleman had taken the time to place Bella in a basket with a pillow and a blanket. He treated my baby with dignity. The picture that he had so thoughtfully taken was the last memory we have our beautiful baby girl. What happened after he left her at the clinic is a total mystery and we are left with no closure because the staff at Brighton Beach Vet are very evasive and keep repeating that Bella should have been microchipped. I am a customer of the clinic with 3 pets including Bella so they know me. Just a few days before I had taken my 2 dogs to get vaccinated at the clinic. Why did the staff not tell me that a cat was brought in to them when I spoke to them on Monday. If there is a change in staff then why did they not tell me about the cat that was brought in when I called on them at the clinic practically begging them for any feedback on whereabouts of Bella. When I phoned them after speaking to Bella’s rescuer, they said they will call me back but never did .I had to call them again in tears begging for answers and only then did they finally admit that yes a cat was brought in on Sunday apparently with severe injuries and had to be put down. We were devastated. I went back to the clinic to speak to the vet who was not on duty when Bella was brought to the clinic. This lack of decent human kindness and transparency leaves me so many unanswered questions. Nothing the staff said made sense. The staff contradicted themselves as they scrambled to align their stories while repeating over and over again that Bella should have been microchipped. The most hurtful words were from the vet who said she could not understand why we are in a state. This was the person to whom I had entrusted the lives of all my precious babies, who had treated 2 of them a few days ago. We still do not know when Bella died .Was it Monday morning or Sunday night? Why did the staff not tell me about the cat that was brought in? Should I conclude that if Bella was micro chipped she would not have been treated as a stray and would have been given the treatment that would have saved her life?
0
Replies (0)