BRONGBERG STEALS MONEY!!!!!!

Item: Bronberg Connect
Rating: 1
Author: Cubit D

Dear Bronberg,

I would like to know why you steal money from your customers after cancelation? this is now the second month after cancelation where AGAIN a debit order was taken and NO refund on both occasions, NO service, NOTHING.

I would like to know when my refund will be done on both debit orders that were unlawfully taken from my account after cancelation

please can someone wake up, My cancelation was done END OF MARCH!!!!!!!

STOP TAKING MY MONEY !!!!!!

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Replies (134)

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Replies (134)

Bronberg Connect's replyOfficial

06 Jun 2022, 12:20

Dear Pierre

Thank you for taking the time to contact us.

Please accept our sincerest apologies for the events that led to your current experience.
Customer care is a priority at Herotel and we are sorry to hear that you did not experience this.

We had a look at your account and an email has been sent to you regarding your query.

Have a safe day further.

Nikita Jordaan
Customer Care
nikita.jordaan@herotel.com

Best regards,

Bronberg Connect's reply06 Jun 2022, 12:20

Official

Dear Pierre

Thank you for taking the time to contact us.

Please accept our sincerest apologies for the events that led to your current experience.
Customer care is a priority at Herotel and we are sorry to hear that you did not experience this.

We had a look at your account and an email has been sent to you regarding your query.

Have a safe day further.

Nikita Jordaan
Customer Care
nikita.jordaan@herotel.com

Best regards,