BM
Brooklyn Mall
Claimed Business
BM
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Review Distribution
3|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Brooklyn Mall
Brooklyn Mall has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Brooklyn Mall across 26 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMH
Melissa H
1 reviews | Active since Jan 2020
1 Dec 2025, 10:47
Ready foods
The person who cooks at checkers Brooklyn mall needs to be rechecked because the food is terrible. Today I really waisted my money buying their prepared food. The chicken is so dry and not even properly cleaned. Literally throwing it in the bin
Helpful (0)
|Replies (0)MH
Melissa H
1 reviews | Active since Jan 2020
1 Dec 2025, 10:47
Ready foods
The person who cooks at checkers Brooklyn mall needs to be rechecked because the food is terrible. Today I really waisted my money buying their prepared food. The chicken is so dry and not even properly cleaned. Literally throwing it in the bin
0
Replies (0)B
Brian
1 reviews | Active since Jan 2020
23 May 2025, 20:08
Ana Baker the travel consultant gave as excellent service from start to finish
Ana Baker the travel consultant gave as excellent service from start to finish. We were updated regularly on the progress of our upcoming holiday. Excellent service.
Helpful (0)
|Replies (0)B
Brian
1 reviews | Active since Jan 2020
23 May 2025, 20:08
Ana Baker the travel consultant gave as excellent service from start to finish
Ana Baker the travel consultant gave as excellent service from start to finish. We were updated regularly on the progress of our upcoming holiday. Excellent service.
0
Replies (0)KM
Kgomotso M
1 reviews | Active since Jan 2020
26 Jun 2024, 09:56
Excellent service by Brooklyn Mall Security Guard
A security guard named Emmanuel at Brooklyn Mall deserves to be recognised for his excellent service. I called the mall yesterday trying to get hold of Ackerman's and he answered the phone as assisted me as best he could. He gave me the store's alternative number. He was very kind and friendly! I really appreciate your great service Emmanuel 😊😊😊
Helpful (0)
|Replies (0)KM
Kgomotso M
1 reviews | Active since Jan 2020
26 Jun 2024, 09:56
Excellent service by Brooklyn Mall Security Guard
A security guard named Emmanuel at Brooklyn Mall deserves to be recognised for his excellent service. I called the mall yesterday trying to get hold of Ackerman's and he answered the phone as assisted me as best he could. He gave me the store's alternative number. He was very kind and friendly! I really appreciate your great service Emmanuel 😊😊😊
0
Replies (0)AN
Andiswa N
1 reviews | Active since Jan 2020
7 Feb 2024, 09:10
Bad customer service at Incredible Connection, Brooklyn Mall, Pretoria.
The staff provide very poor customer service. They are inconsiderate towards customers. Yesterday, I waited for almost two hours to be assisted, only to be told to come back the next day to finalise the process. This shop operates similarly to Home Affairs. Both the staff and managers require training. Boitumelo, one of the 'senior members,' exhibited the worst attitude towards me. Another lady had to step in and assist me with an application that Boitumelo was supposed to handle.
Helpful (0)
|Replies (0)AN
Andiswa N
1 reviews | Active since Jan 2020
7 Feb 2024, 09:10
Bad customer service at Incredible Connection, Brooklyn Mall, Pretoria.
The staff provide very poor customer service. They are inconsiderate towards customers. Yesterday, I waited for almost two hours to be assisted, only to be told to come back the next day to finalise the process. This shop operates similarly to Home Affairs. Both the staff and managers require training. Boitumelo, one of the 'senior members,' exhibited the worst attitude towards me. Another lady had to step in and assist me with an application that Boitumelo was supposed to handle.
0
Replies (0)JP
Jean P
1 reviews | Active since Jan 2020
2 Sept 2023, 08:31
PARKING LOT FIASCO
Every Saturday, they have a market in a section of the parking lot of all places. The result is just a nightmare to find parking and customers just parking wherever they like, regardless whether it's in a parking space or not, and the security seem to have no idea of how to handle the situation
Helpful (0)
|Replies (0)JP
Jean P
1 reviews | Active since Jan 2020
2 Sept 2023, 08:31
PARKING LOT FIASCO
Every Saturday, they have a market in a section of the parking lot of all places. The result is just a nightmare to find parking and customers just parking wherever they like, regardless whether it's in a parking space or not, and the security seem to have no idea of how to handle the situation
0
Replies (0)DW
Daleth W
1 reviews | Active since Jan 2020
31 Aug 2023, 14:00
Brooklyn mall’s lifts are a nightmare!
The lifts are terrible. The one lift inside Woolworths kept me waiting and waiting fir at least 10 min. Then i called centre management who said they will send security out to check. Then I went to the lift outside Edgars. Waited snd waited snd waited. I had to top up my parking ticket again. I kept on calling center management and the lady said she can report it, but it is out of her hands. I had groceries with me, so i couldn’t use the escalators. When I EVENTUALLY got into the lift, the door kept closing and opening. We waited and waited. This id unacceptable. Brooklyn Mall is supposed to be in one of the more affluent areas. Why is this not taken care of? The trolley people helped me carry my groceries down the escalator. They told me that it has been a problem now for how long!! Brooklyn mall, please get your ducks in a row and tend to these lifts. PLEASE
Helpful (0)
|Replies (0)DW
Daleth W
1 reviews | Active since Jan 2020
31 Aug 2023, 14:00
Brooklyn mall’s lifts are a nightmare!
The lifts are terrible. The one lift inside Woolworths kept me waiting and waiting fir at least 10 min. Then i called centre management who said they will send security out to check. Then I went to the lift outside Edgars. Waited snd waited snd waited. I had to top up my parking ticket again. I kept on calling center management and the lady said she can report it, but it is out of her hands. I had groceries with me, so i couldn’t use the escalators. When I EVENTUALLY got into the lift, the door kept closing and opening. We waited and waited. This id unacceptable. Brooklyn Mall is supposed to be in one of the more affluent areas. Why is this not taken care of? The trolley people helped me carry my groceries down the escalator. They told me that it has been a problem now for how long!! Brooklyn mall, please get your ducks in a row and tend to these lifts. PLEASE
0
Replies (0)YH
Yingisani H
1 reviews | Active since Jan 2020
7 Jun 2023, 07:45
Parking
Good day I visited Brooklyn mall on the 3rd of June 2023 I left the mall between 8 and 9pm. I paid my ticket which was R10 using R100 and the machine didn't refund me. I called the security we selected help and the lady who was on duty she said she will deposit my money on my account before 12 Sunday when the manager comes in. I didn't receive a sent or a call I then called I was told to call on Monday. Tuesday I called I spoke to a supervisor who claimed she can't find me in cameras at 1st, 2ndly she then say she can see me holding R100 but I didn't insert it. Meaning my ticket was not paid, I asked her how did I exit the parking without paying my ticket, she said she doesn't know she relays on cctv and she will send the fortage. Which she didn't send, honestly this is not about money but I don't love being ******. I want the proof of that cctv as I was promised. She even stated she counted the money there was no additions but it means it must be less since they claiming my ticket was not paid. I need assistance with this matter we can't be ****** and turned into suspects. My number 0813502256 Kind regards Goodness
Helpful (0)
|Replies (0)YH
Yingisani H
1 reviews | Active since Jan 2020
7 Jun 2023, 07:45
Parking
Good day I visited Brooklyn mall on the 3rd of June 2023 I left the mall between 8 and 9pm. I paid my ticket which was R10 using R100 and the machine didn't refund me. I called the security we selected help and the lady who was on duty she said she will deposit my money on my account before 12 Sunday when the manager comes in. I didn't receive a sent or a call I then called I was told to call on Monday. Tuesday I called I spoke to a supervisor who claimed she can't find me in cameras at 1st, 2ndly she then say she can see me holding R100 but I didn't insert it. Meaning my ticket was not paid, I asked her how did I exit the parking without paying my ticket, she said she doesn't know she relays on cctv and she will send the fortage. Which she didn't send, honestly this is not about money but I don't love being ******. I want the proof of that cctv as I was promised. She even stated she counted the money there was no additions but it means it must be less since they claiming my ticket was not paid. I need assistance with this matter we can't be ****** and turned into suspects. My number 0813502256 Kind regards Goodness
0
Replies (0)LK
Les K
1 reviews | Active since Jan 2020
3 Dec 2022, 16:52
Brooklyn mall DONT eat there
These guys run a HUGe generator with its exhaust pointed straight across....the restaurants. So you can't hear a word, can't talk, can't eat - who was the ***** who signed off on this idiot idea? Just turn the exhaust around
Helpful (0)
|Replies (0)LK
Les K
1 reviews | Active since Jan 2020
3 Dec 2022, 16:52
Brooklyn mall DONT eat there
These guys run a HUGe generator with its exhaust pointed straight across....the restaurants. So you can't hear a word, can't talk, can't eat - who was the ***** who signed off on this idiot idea? Just turn the exhaust around
0
Replies (0)