Horrible service

More than a month ago, I visited Brothers Pine and Mattress in Somerset Mall. I requested a quote for customized patio table and benches, and a dresser. We showed them the pictures which we want, and upon agreement that they will be able to do it, paid a deposit of R2200. The promise was made to us that it would take 14 days for delivery. After the 14 days, I got a phonecall, about the table, and the dresser. Again upon agreement, was promised that the furniture would be delivered within the next 7 days. Week later, no phone call, and no delivery. I went there, to find out that all the other furniture was delivered from their factory, except my patio furniture. Also the dresser was not what I requested. Another week later, after going there every week, still no patio furniture, and the dresser was only painted, but not the color we chose. The lady then asked if we want our deposit back. I said no, I will give them another few days to show me they can deliver. Another week later, I went there, to find out the patio table was still not there. I went home, and phoned them to cancel the order after the saleslady asked me again, whether I want to cancel the order. Then a phone call, to say that the furniture was custom made, and that the saleslady was not supposed to promise me my full refund (which she did). Brothers Somerset Mall, will never, ever get a good referral from me. All I want, is my R2200 deposit as soon as possible. The most horrible experience. Empty promises each and every week I went there to follow up. No service. Give back my deposit! Because I never got ANYTHING which I ordered.