Bad bad attitude

The Body Corporate have installed a new intercom system as the one we had never worked for years. Last year a new intercom was installed, Lo and and Behold the new intercom does also not work. ( Why am I not suprised). It apparently has never worked since installationl ast year. My neighbours have queried this but do not get any response. At the beginning of this month, i emailed Brumeg to ask them about it. To date there has been no response. Bad bad attitude. Very quick to send statement for monthly payment of Levies but slow to respond to complaints. I agree with the previous complaint. Arrogant and definitley two man show. His wife does all the work i am told.