BRYANTS SUITS HIRE POOR SERVICE

Hi I am Mr Nogaya, I bought a navy suit at Bryants Suits in Berea, East London in January 2021. The trouser was long and they suggested that they will take it to their own Taylor which is also in Berea, East London. Indeed they took it there and I was informed it will be ready in the following day and I must come fit it in the afternoon. When I went there I discovered that his measurements were not accurate as it was now shorter than the actual measurements that were taken. Then I went to Bryants suits to complain since it was them who took it there and now they are sending me back and forth instead of resolving this problem. It is the responsibility of Bryants suits to resolve this matter as it is them who took the suit to that Taylor. I requested my refund since the trouser is irreparable as it is now too short and the Taylor said there is nothing he can do anymore. Bryants suits have not responded to my request. I am so disappointed since I trusted their services. please help. Bryants suits contact details - 043 7433 472.