BS
BSI Steel
Unclaimed Business
BS
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Used this business recently? Share your experience to help others decide.
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Chrissie L
1 reviews | Active since Jan 2020
30 Aug 2021, 18:45
Service incomparable!
We have done business with many steel companies / providers in the past 30 years since the founding of the company. But we have to single out this specific company. We went through a rough time after the owner of the company passed away on the 3rd of August 2021 due to COVID, not only business wise, but also on a personal basis. In a business relationsip there is no space for personal hardship/sorrow as it is often seen as unprofessional. I must however prais and single this company, because not only did they support us in rendering the best service as always, but they were the only of our service providers that actually stopped a while and took the time to console us as well and offer a personal touch. This company is not only about business, but humanity as well. They did not think it odd to take time and offer their condolences. I want to single out Melissa Hanscombe, a representative of which the deceased owner also had speedy, effective service delivery from in the past. It is people like Melissa that carries the name of a company to higher levels. Always willing to go the extra mile, always following up, always cheering you up and always making you feel like the most special client of all. Well done to a company that not only shows great effort in providing an excellent service, but also has that personal touch so much needed in times like this and is not afraid to show it. We need more businesses with a personal touch as well. You definitely know how to let a client feel special in every way, while providing a good service as well. Good job!
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Chrissie L
1 reviews | Active since Jan 2020
30 Aug 2021, 18:45
Service incomparable!
We have done business with many steel companies / providers in the past 30 years since the founding of the company. But we have to single out this specific company. We went through a rough time after the owner of the company passed away on the 3rd of August 2021 due to COVID, not only business wise, but also on a personal basis. In a business relationsip there is no space for personal hardship/sorrow as it is often seen as unprofessional. I must however prais and single this company, because not only did they support us in rendering the best service as always, but they were the only of our service providers that actually stopped a while and took the time to console us as well and offer a personal touch. This company is not only about business, but humanity as well. They did not think it odd to take time and offer their condolences. I want to single out Melissa Hanscombe, a representative of which the deceased owner also had speedy, effective service delivery from in the past. It is people like Melissa that carries the name of a company to higher levels. Always willing to go the extra mile, always following up, always cheering you up and always making you feel like the most special client of all. Well done to a company that not only shows great effort in providing an excellent service, but also has that personal touch so much needed in times like this and is not afraid to show it. We need more businesses with a personal touch as well. You definitely know how to let a client feel special in every way, while providing a good service as well. Good job!
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