1 reviews | Active since Member
The quality of the product and workmanship is very bad. Upon collecting my gazebo we picked up issues checking it, they had to repair stitching in 2 places(on a new product). The one staff member shook his head at other staff members for not doing it properly which left a bad taste in my mouth.
Anyway I took the Gazebo knowing that this is gonna be a battle. Third weekend setting up the gazebo I had issues with missing *****s in one of the cross sections and couldn't use it. Budget banners had the couriers pick it up...fixed it and sent it back.
About 2 weeks ago I set up the Gazebo and the wind pulled out one of the spikes and bent the frame and broke the gazebo, IMO this was not the products fault BUT a few of my friends who witnessed the event said that its impossible for something to snap this easy... not being in the mood to argue I took it in for repairs and paid for it.
From the first setup I realized something was wrong with the gazebo being saggy... the top part of the frame was not pushing against the cover right at the top section. They said they wanted pictures of the inside of the gazebo(I sent pics from the outside). So i said ok I will take pictures when I set it up on Saturday..... Saturday comes, I set it up Bam!!! One of the cross sections snap in half. I immediately I take a pic and email them to please have it picked up.
I get a mail today saying I have to pay courier fees and for the repairs.
Ridiculous to be honest. I do not recommend them to anyone, inferior workmanship and low quality product.