Budget Couriers - Do NOT use their services

This is by far the worst service ever! If I can eventually get hold of anyone at their call centre, the service is slow, imcompetent call centre agents, with endless promises f phoning me back in 10 minutes (each time) which never happens. The overnight parcel is now delayed for 5 working days....with STILL no update. Budget Couriers is one of the culprits giving South African the reputation is currently has. Management need to step up, or close this company down.