BC
Budget Couriers
Unclaimed Business
BC
Budget Couriers
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#23
in Transportation & Logistics
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJN
Juliana N
1 reviews | Active since Jan 2020
28 Mar 2024, 13:53
Budget Polokwane - worst service
Worst service from Budget couriers Polokwane. Trevor has no communication skills and certainly no telephone etiquette-when he does not know how to answer when he is in a corner, he simply puts the phone down in your ear. Multiple times. I paid for ONX - it is still not here after two days. When you phone them it is just excuses and empty promises and other customers are prioritized. Luckily the receptionist were friendly and truthful.
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Juliana N
1 reviews | Active since Jan 2020
28 Mar 2024, 13:53
Budget Polokwane - worst service
Worst service from Budget couriers Polokwane. Trevor has no communication skills and certainly no telephone etiquette-when he does not know how to answer when he is in a corner, he simply puts the phone down in your ear. Multiple times. I paid for ONX - it is still not here after two days. When you phone them it is just excuses and empty promises and other customers are prioritized. Luckily the receptionist were friendly and truthful.
0
Replies (0)JW
Jennis W
1 reviews | Active since Jan 2020
29 Nov 2023, 08:10
Budget Couriers - Do NOT use their services
This is by far the worst service ever! If I can eventually get hold of anyone at their call centre, the service is slow, imcompetent call centre agents, with endless promises f phoning me back in 10 minutes (each time) which never happens. The overnight parcel is now delayed for 5 working days....with STILL no update. Budget Couriers is one of the culprits giving South African the reputation is currently has. Management need to step up, or close this company down.
Helpful (0)
|Replies (0)JW
Jennis W
1 reviews | Active since Jan 2020
29 Nov 2023, 08:10
Budget Couriers - Do NOT use their services
This is by far the worst service ever! If I can eventually get hold of anyone at their call centre, the service is slow, imcompetent call centre agents, with endless promises f phoning me back in 10 minutes (each time) which never happens. The overnight parcel is now delayed for 5 working days....with STILL no update. Budget Couriers is one of the culprits giving South African the reputation is currently has. Management need to step up, or close this company down.
0
Replies (0)JW
Jennis W
1 reviews | Active since Jan 2020
29 Nov 2023, 08:06
Budget Couriers -Worst service ever, do NOT use their services
This is by far the worst service ever! If I can eventually get hold of anyone at their call centre, the service is slow, imcompetent call centre agents, with endless promises f phoning me back in 10 minutes (each time) which never happens. The overnight parcel is now delayed for 5 working days....with STILL no update. Budget Couriers is one of the culprits giving South African the reputation is currently has. Management need to step up, or close this company down.
Helpful (0)
|Replies (0)JW
Jennis W
1 reviews | Active since Jan 2020
29 Nov 2023, 08:06
Budget Couriers -Worst service ever, do NOT use their services
This is by far the worst service ever! If I can eventually get hold of anyone at their call centre, the service is slow, imcompetent call centre agents, with endless promises f phoning me back in 10 minutes (each time) which never happens. The overnight parcel is now delayed for 5 working days....with STILL no update. Budget Couriers is one of the culprits giving South African the reputation is currently has. Management need to step up, or close this company down.
0
Replies (0)JV
Juanuette V
1 reviews | Active since Jan 2020
27 Jun 2023, 06:39
Budget Couriers driver of vehicle registration DCS397L damages property on 09/02/23 and Budget Couriers does not reimburse us
Impossible to get resolve!
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Juanuette V
1 reviews | Active since Jan 2020
27 Jun 2023, 06:39
Budget Couriers driver of vehicle registration DCS397L damages property on 09/02/23 and Budget Couriers does not reimburse us
Impossible to get resolve!
0
Replies (0)MP
Michelle P
1 reviews | Active since Jan 2020
3 Aug 2022, 15:00
MANAGER JEANETTE SCHEEPERS FROM BUDGET COURIERSPUSHES OTHER ROAD USERS INTO ONCOMING TRAFFIC
Monday 1 August 2022.i reported it to the one owner at the Limpopo branch and nothing has been done about it. I have not received a call back, nothing. Absolutely disgusting.
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Michelle P
1 reviews | Active since Jan 2020
3 Aug 2022, 15:00
MANAGER JEANETTE SCHEEPERS FROM BUDGET COURIERSPUSHES OTHER ROAD USERS INTO ONCOMING TRAFFIC
Monday 1 August 2022.i reported it to the one owner at the Limpopo branch and nothing has been done about it. I have not received a call back, nothing. Absolutely disgusting.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
14 Aug 2017, 15:48
Illtreatment of employees
<p>The manager at alberton branch does not pay her staff on time and does not pay them their full salaries. She is so rude and takes advantage of the fact that her employees are desparate for jobs and do not speak up</p>
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Anonymous
1 reviews | Active since Jan 2020
14 Aug 2017, 15:48
Illtreatment of employees
<p>The manager at alberton branch does not pay her staff on time and does not pay them their full salaries. She is so rude and takes advantage of the fact that her employees are desparate for jobs and do not speak up</p>
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
11 May 2016, 16:39
Client is not King
<p>I sent away 2 parcels from The Tzaneen depot to OR Thambo Int Airport and surrounding area, but the parcels was not delivered because according to Sydney and Jeanette at the JHB branch, the driver hasn't found the delivery address whilst the contact details is on the waybill do***ent!</p> <p> </p> <p>According to Jeanette, the Manager, if the address is not found, the parcel is brought back to the depot for delivery after the office has located the delivery address! When I questioned the logic behind not phoning for assistence regarding the delivery address, I was told that she does not tell me how to run my business, so I have no say over how they do theirs!</p> <p> </p> <p>The parcel contained perishable products that should be flown out to the UK, thus my frustration!</p> <p> </p> <p>Schocking client service from Jeanette and Sydney at the JHB branch!</p> <p> </p> <p>My other parcel was delivered according to Jeanette, but with only a signature and they couldnt even tell me who signed for the sample? And this after the receiver phoned and said that they havent received it. I was asked by Jeanette if she could email the do***ent to me, as if she's done her part and now its up to me to find the parcel!?</p> <p> </p> <p>Dissapointed customer, whos needs was not put first!!</p>
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Anonymous
1 reviews | Active since Jan 2020
11 May 2016, 16:39
Client is not King
<p>I sent away 2 parcels from The Tzaneen depot to OR Thambo Int Airport and surrounding area, but the parcels was not delivered because according to Sydney and Jeanette at the JHB branch, the driver hasn't found the delivery address whilst the contact details is on the waybill do***ent!</p> <p> </p> <p>According to Jeanette, the Manager, if the address is not found, the parcel is brought back to the depot for delivery after the office has located the delivery address! When I questioned the logic behind not phoning for assistence regarding the delivery address, I was told that she does not tell me how to run my business, so I have no say over how they do theirs!</p> <p> </p> <p>The parcel contained perishable products that should be flown out to the UK, thus my frustration!</p> <p> </p> <p>Schocking client service from Jeanette and Sydney at the JHB branch!</p> <p> </p> <p>My other parcel was delivered according to Jeanette, but with only a signature and they couldnt even tell me who signed for the sample? And this after the receiver phoned and said that they havent received it. I was asked by Jeanette if she could email the do***ent to me, as if she's done her part and now its up to me to find the parcel!?</p> <p> </p> <p>Dissapointed customer, whos needs was not put first!!</p>
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Replies (0)AM
ALUWANI M
1 reviews | Active since Jan 2020
25 May 2015, 07:17
Poor service at Budget couriers
Budget couriers collected my parcel in Limpopo Thohoyandou on Thursday 21 May 2015. i needed the parcel delivered on Friday the 22nd of May 2015 for a photo shoot that was to take place on the weekend. My parcel was not delivered on Friday and towards the end of the day i called and they said they will come back to me and they didn't. Now today Monday im still waiting for their call and also their phone is engaged. I am very disappointing at the level of service delivered. Now The photo shoot did not happen because of this guys. even a taxi service is more reliable that this guys. i would have used a taxi but i went for them because i thought they are professional. NOT EVEN A PHONE CALL SINCE FRIDAY.
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ALUWANI M
1 reviews | Active since Jan 2020
25 May 2015, 07:17
Poor service at Budget couriers
Budget couriers collected my parcel in Limpopo Thohoyandou on Thursday 21 May 2015. i needed the parcel delivered on Friday the 22nd of May 2015 for a photo shoot that was to take place on the weekend. My parcel was not delivered on Friday and towards the end of the day i called and they said they will come back to me and they didn't. Now today Monday im still waiting for their call and also their phone is engaged. I am very disappointing at the level of service delivered. Now The photo shoot did not happen because of this guys. even a taxi service is more reliable that this guys. i would have used a taxi but i went for them because i thought they are professional. NOT EVEN A PHONE CALL SINCE FRIDAY.
0
Replies (0)