Bad management

Arrived at the restaurant to find out that our reservation was not recorded even though I received a confirmation email. Then our waitress managed to forget to put our order through to the kitchen. My husband called the manager to enquire about our food. Instead of owning up to the slip up he tried to cover with an excuse that the food would be out after the next table. Then everyone at the table received their food but my husband. We had to be in time for a show and this dis not help the situation at all! The food was not wow and we will not be back!