Wall and Gate repairs

**********, Truck driver hit my mother's wall and gate while delivering building material we had ordered from Build It Amalinda.I informed the store of this, the same day of the incident because of the high crime rate in the area.They said they would send someone the next day to fix both the wall and gate. come the next day to fix everything,we had to remind the store about this issue,the so called contractor they sourced pitch up at 12:00 pm dug holes, disappeared at 15:00 pm,only to come back at 18:00 pm to start fixing the slabs of the said wall.Four days later,my mother's gate is still not fixed. She has building material in the yard,and God forbid if anything happens to her or that material is ******..We have to keep calling and sending emails just to get anything done,no initiative from them. After all the money we have spent on them buy building material,this is truly disheartening.