Bad service from Dimikie Trading and FNB Claims

FNB claims department appointed this electrician to fix our plug switch from the DB Board. Raphael came, he installed the new circuit breaker but after doing the light circuit breaker kept tripping. He advised that we need a new circuit breaker for the lights as he has none. He will temporarily give us light from another circuit breaker and he will come and out in the new circuit breaker. I am telling you, it has been 3 weeks and he has not pitched. FNB personnel can't get hold of them and neither can i. I tried advising them to log a new call and send out another reputable electrician but they refused. FNB should my whole DB Board burn because of the connection that guy from Dimikie trading did, I am telling you I am going to hold you accountable. Charmaine and Mpho you have failed to help me with this query. How do you think we are getting lights in our home? Word of advise, when appointing service providers appoint those operating closer to the client's residence. We situated in Midrand you appoint someone from Lensaria or Turfontein, it makes no sense. No wonder he hasn't returned.