Bad attitude and no customer service!

I phoned in to find out if they have a certain part I am looking for and the guy on the phone was so rude. I forgot the name of the part that I need for my Peugeot and he just told me that he doesn't have it. How do you help if you are not willing to find out what I need?? I was just defeated and didn't even bother getting the name of the part as first impressions count for me! Good luck with your rudeness you won't go far. After all the bad reviews I've seen I'm glad I didn't have to even start doing business with them.