Review ofBurger King South Africa
Burger King South Africa
1.5|254 reviews
TZ
Timichia Z
1 reviews | Active since Member
10 Mar 2026, 10:54
False advertising
I ordered a Value King Cheeseburger Meal through Uber Eats from Burger King Pretoria CBD and was extremely disappointed. The burger was tiny, the bun was just 6cm, dry, and barely held together, with only a small slice of cheese, a tiny patty that looked more like a nugget than a patty, and a bit of tomato sauce. Very very dry and the chips were hard like it was old or something. What I received is nothing like what’s advertised. This is not a Value King Cheeseburger meal — it feels more like Value false advertising. Unfortunately, I won’t be ordering from Burger King again. What a disappointment, if I could give 0 stars I would.
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Replies (53)Burger King South Africa's replyOfficial
12 Mar 2026, 07:10Hello Timichia,
I am really sorry about your recent visit and that we didn’t give you the experience you deserved. We always try our best to provide great service, and it’s disappointing to hear that we missed the mark. Please use the in-app support tool in the Uber Eats App to report this incident. This will help ensure a quick response according to their complaint's resolution procedures.
I am really sorry about your recent visit and that we didn’t give you the experience you deserved. We always try our best to provide great service, and it’s disappointing to hear that we missed the mark. Please use the in-app support tool in the Uber Eats App to report this incident. This will help ensure a quick response according to their complaint's resolution procedures.
Best regards,
Burger King South Africa's reply12 Mar 2026, 07:10
Official
Hello Timichia,
I am really sorry about your recent visit and that we didn’t give you the experience you deserved. We always try our best to provide great service, and it’s disappointing to hear that we missed the mark. Please use the in-app support tool in the Uber Eats App to report this incident. This will help ensure a quick response according to their complaint's resolution procedures.
I am really sorry about your recent visit and that we didn’t give you the experience you deserved. We always try our best to provide great service, and it’s disappointing to hear that we missed the mark. Please use the in-app support tool in the Uber Eats App to report this incident. This will help ensure a quick response according to their complaint's resolution procedures.
Best regards,